EXCEL Expert & DEMAND PLANNER

TN United Kingdom; Harlow; On-site; GBP 30,000; Full time

Job summary

An established industry player is seeking a Demand Planner for their Harlow office. This role offers full training and a chance to grow within a friendly team. You will handle order processing, manage customer inquiries, and ensure timely deliveries of cooking ingredients to clients worldwide. If you have a passion for food and cooking, this fast-paced and rewarding position could be your next career step. Join a global food business where your contributions will make a difference and help shape the future of the company!

Benefits

Free car parking

Training opportunities

Friendly team environment

Qualifications

• Advanced Excel skills required, especially with VLookup and formulae.
• Some previous admin experience is ideal, particularly in demand planning.

Responsibilities

• Process orders and manage customer inquiries efficiently.
• Track shipments and ensure timely deliveries for clients.

Skills

Advanced Excel

MS Outlook

Customer Service

Tools

VLookup

Job description

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This DEMAND PLANNER role is based in HARLOW in Essex and the company is a global food and ingredients business. You will be given full training in this position and there are opportunities to grow in the role and in the business. The team is small and friendly too! This is a nice role, with genuine opportunities to move on within the business once you have "learned the ropes". It also helps if you love food and cooking.

TITLE: Excel Expert and Demand Planner
Department: Logistics and Shipping
Location: Harlow, Essex
Salary: £30,000 + benefits
Work style: Office based role
Language required: English (Hindi or Mandarin are useful, but not essential)
Car Parking: Free and available on site
Essential skills: Advanced Excel (VLookup and formulae) and MS Outlook

Job Summary:

Busy role! You will be working in the shipping team which looks after delivery of goods to supermarket and restaurant clients all over the world. In this role you will do the order processing, chase up deliveries with the warehouse, deal with customer issues over the phone and via email, and generally give a first-class customer service to customers who have purchased cooking ingredients. The role is fast-paced and rewarding, and you will be given full training.

Duties:
Sales support administration:

• Answer customer enquiries about products and send out samples.
• Update customer information in the database.
• Provide information to customers about the status of their orders and deliveries.
• Organise deliveries and transportation of products.
• Use Excel daily to track shipments.

Sales Admin/order Management:

• Use Vlookup and other demand planning tools on Excel.
• Take and process orders in an accurate manner.
• Prepare delivery documents and issue invoices to customers.
• Keep track of orders to ensure timely deliveries.

Responsibilities:
REQUIREMENTS:

• Advanced Excel (including VLookup).
• Some previous admin experience (ideally demand planning).