Exams Support Coordinator (Remote, UK Based)

TES FE News; Crickhowell; Remote; GBP 28,000; Full time

Job summary

A leading educational group is seeking an Exams Support Coordinator to manage examinations and support candidates throughout the process. This full-time remote role requires excellent communication, organizational skills, and experience in the education sector. The successful candidate will play a crucial role in liaising with internal teams and external stakeholders to ensure smooth examination processes.

Benefits

Life Assurance

Employee Assistance Programme

Healthcare Cashback

Pension

Qualifications

• Qualified up to degree level.
• Experience in education and examinations sector.
• Excellent IT and organizational skills.

Responsibilities

• Manage entries for internal and external examinations.
• Communicate with students and parents regarding exam arrangements.
• Ensure compliance with examination board processes.

Skills

Organisational skills

Communication skills

Interpersonal skills

IT skills

Problem-solving

Education

Degree level qualification

Job description

Job Overview

Inspired Education is the leading global group of premium schools, with a portfolio of 118 premium private schools in 27 countries spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 90,000 students receive a world-class learning experience from Kindergarten to Year 13.

Founded in 2013 by Nadim M. Nsouli, Inspired is backed by investors such as Stonepeak, GIC, TA Associates, and the Oppenheimer and Mansour family offices. The Group is experiencing 20% per annum growth through acquisition, greenfield site expansion, and the development of existing schools within its portfolio. In 2023, Inspired was recognised by Beauhurst as one of the UK's top 10 highest-value private companies.

Role Summary

Job Title: Exams Support Coordinator

Company: Kings InterHigh, part of the Inspired Education Group

Contract: Permanent

Working Hours: Full time – 37.5 hours

Location: Remote, UK Based

Salary: £28,000.00 per annum

Start date: 1 September 2025

Additional Benefits: Life Assurance, Employee Assistance Programme, Healthcare Cashback, Pension

To strengthen our key objectives of quality, student engagement and scalability, we are seeking to recruit an Exams Support Coordinator who will support the delivery of all internal and external examinations.

The Exams Support Coordinator will support the Head of Examinations for managing all entries for our Exams Centre in Wales, including all IGCSEs, A Levels and other qualifications, including leading on communications with parents, candidates and exam boards and managing Special Arrangements where appropriate. The Exams Support Coordinator will also support students and parents in finding local exam centres where appropriate and ensuring the appropriate levels of information are available online and through other InterHigh communications. The Exams Support Coordinator will play an important role in liaising with the Admissions and Operations teams and in managing enquiries from parents and exam candidates.

The successful candidate will demonstrate excellent administrative and communication skills, expertise, and experience of working in the education and/or examinations sector and experience of working with a range of internal and external stakeholders.

The successful candidate will report directly to the Head of Examinations. They will work closely with Heads of Subject and other academic staff, the Operations team, as well as with parents, students, and representatives of awarding bodies.

Key Responsibilities

The successful candidate will be responsible for:

• Assisting with the exam entry and transferring process including those undertaking qualifications with NEA (Non-Examined Assessments), also known as coursework.
• Assisting with the process of candidates to other private candidate centres.
• Distribution of examination certificates to students.
• Ensuring JCQ and exam board processes are followed
• Coordinating applications for Access Arrangements for eligible candidates.
• Administering access arrangements and making applications for special consideration.
• Communicating regularly with students and parents regarding arrangements for external examinations.
• Communicating with other exam centres, nationally and internationally
• Assisting with the production and distribution to all centre staff and candidates, of an annual calendar for all exams in which candidates will be involved and communicates regularly with staff concerning imminent deadlines and events.
• Ensuring that candidates and their parents/carers are informed of and understand those aspects of the exams timetable that will affect them.
• Providing and confirming detailed data on estimated entries.
• Maintaining systems and processes to support the timely entry of candidates for their exams.
• Identifying and managing exam timetable clashes.
• Assisting with the submission of candidates' NEA/controlled assessment marks
• Submission of candidates' NEA/controlled assessment marks and tracking, dispatching, and storing returned NEA/controlled assessments.
• Responding to customer enquiries within the agreed time and to their satisfaction.
  
  

The Ideal Candidate Will Have

• Qualified up to degree level.
• Excellent organisational and planning skills
• Excellent IT skills and experience of working with multiple IT systems
• Excellent written and communication skills
• Excellent interpersonal skills and ability to work with a range of internal and external stakeholders
• Knowledge of the education sector and examinations would be desirable
• Ability to work well in teams
• Ability to prioritise and meet deadlines
• Ability to work well under pressure
• Capability to work effectively in dynamic and changing environment.
  
  

Specifically, You Will Ideally Have

• Expertise and experience of administering examinations in a school or other educational context.
• Experience and/or knowledge of awarding organisations and regulatory frameworks for administering examinations
• Ability to troubleshoot problems and find creative solutions with lasting benefits.
• A flexible, highly energetic approach and the ability to thrive in a business with a fast changing, collaborative, delivery culture.
• Considerable interpersonal communication skills with the ability to form good relationships both internally and externally.
• The ability to work independently where necessary but in a collaborative team environment where appropriate.
• An ambition to place Inspired Education’s offering at the forefront of the marketplace.
  
  

SAFEGUARDING STATEMENT

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.