Exams Operations Lead - Higher Education

City St George’s Students' Union; Greater London; On-site; GBP 42,000 - 60,000; Full time

Job summary

City St George’s University of London is seeking an experienced Exams Manager to lead central examination operations across the university, ensuring compliant and efficient assessment processes. You will manage the exams cycle, oversee invigilation, and provide strategic leadership to the Exams team while delivering a high-quality student experience.

The successful candidate will have substantial higher education experience, strong knowledge of academic regulations, governance frameworks, and a

Qualifications

• Experience in higher education and examination processes.
• Knowledge of academic regulations and governance frameworks.
• Experience managing complex operational services and deadlines.
• Experience leading and developing staff.
• Ability to drive process improvements and deliver customer-focused services.

Responsibilities

• Lead planning and delivery of central examination operations across the University.
• Ensure compliance with academic regulations and governance requirements.
• Manage examination cycles, including scheduling, venues, on-the-day management and invigilation.
• Provide leadership to the Exams team and drive service improvements.
• Collaborate with stakeholders to deliver an excellent student experience and monitor performance.

Skills

Communication

Stakeholder management

Problem-solving

Risk management

Staff leadership

Job description

City St George’s University of London is seeking an experienced Exams Manager to lead central examination operations across the university, ensuring compliant and efficient assessment processes. You will manage the exams cycle, oversee invigilation, and provide strategic leadership to the Exams team while delivering a high-quality student experience.

The successful candidate will have substantial higher education experience, strong knowledge of academic regulations, governance frameworks, and a