Exams Coordinator (Multiple Roles)

TN United Kingdom; Stevenage; On-site; GBP 23,000; Full time

Job summary

An established industry player is seeking a dedicated Exams Administrator to join their team in Stevenage. This role focuses on the planning and administration of public exams, ensuring efficiency and compliance with standards. The ideal candidate will possess excellent organizational and communication skills, with a proactive approach to problem-solving. Join a forward-thinking organization that values education and professional development, and contribute to the success of students and the community. If you are passionate about supporting educational excellence, this opportunity is perfect for you.

Benefits

Contributory pension scheme

Qualifications

• Proven ability to work independently and manage time effectively.
• Experience in customer-focused administration roles.

Responsibilities

• Assist in planning and administration of public exams and assessments.
• Ensure compliance with exam standards and maintain accurate student records.

Skills

Organisational Skills

Communication Skills

Administration

Customer Service

Microsoft Office

Problem-Solving

Education

Level 2 in Numeracy

Level 2 in Literacy

Tools

In-house databases

External systems

Job description

Job Description

Get to know us as an organisation and make sure we are the right fit for your career development.

Read more

Who We Are

NHC is part of the Hart Learning Group which also includes Hart L&D, a progressive learning and development business that helps business clients of all sizes to engage with emerging talent, and the Hart Schools Trust. Read More

Our Values

We believe passionately in the power of education to enrich lives, raise aspirations and create prosperity for individuals, businesses and the communities we work in. Read more

Our Mission

Our strategic plan maps out the next phase of our journey as we seek to build our achievements and push Hart Learning Group towards Outstanding in all aspects of work.

Please complete your application below, and we will promptly begin the recruitment process.

Additional Details

SALARY: Up to £22,070

JOB TYPE: Permanent

HOURS: Full Time

LOCATION: Stevenage

Job Purpose

To assist with the planning, organisation, and administration of all aspects of public exams and assessments, ensuring they are conducted efficiently in the best interest of candidates. To ensure the accurate and timely processing of all data relating to the management of student records across all funding streams related to Group delivery.

Benefits

• Contributory pension scheme
• For a full outline of benefits, click here

Person Specification

• Excellent organisational skills, including the ability to work independently, plan, prioritise, and work effectively under pressure.
• Excellent communication skills, capable of engaging with many different levels of people.
• Experience in administration and customer-focused environments.
• Level 2 or above in Numeracy and Literacy.
• Knowledge and experience of Microsoft Office applications.
• A proactive approach to resolving problems and queries.

Roles and Responsibilities

• Participate in the collection, checking, inputting, and submission of data using in-house databases and external systems to ensure data accuracy.
• Ensure all exams are conducted according to standards and requirements of awarding bodies, College procedures, JCQ, and Ofqual, including supporting managers in delivering invigilator training.
• Maintain the exams timetable, including processing on-demand exam and invigilator bookings.
• Respond to inquiries from students and support curriculum teams with queries from prospective applicants.
• Act as a key contact for exam-related matters, including timetables, registers, entries, and fees.
• Work with team members to ensure the security and maintenance of exam papers, including preparing exam packs and collating papers.
• Undertake exam-related staff inductions and training, maintaining relevant help guides.
• Participate actively as a member of the Exams team, managing workloads and attending meetings.
• Complete training on relevant data systems and ensure compliance and system accuracy.
• Undertake evening and weekend work as required.
• Provide excellent customer service to staff, students, and visitors.
• Perform other duties appropriate to this level of post as required.