Exam Access Arrangements Coordinator

New City College; Greater London; On-site; GBP 30,000 - 36,000; Full time

Job summary

New City College is seeking an Exam Access Arrangement Administrator to support learners in exams through accurate processing of EAA applications and compliant record-keeping. You will liaise with Supported Learning, MIS (Exams) and awarding bodies to ensure decisions reflect learners’ needs and policy compliance.

The role requires strong organisational skills, confidence with IT systems, and the ability to communicate clearly with staff, students, and external agencies in a busy environment.

Qualifications

• Experience supporting Exam Access Arrangements in an FE or supported learning environment.
• Strong IT skills and confidence handling large databases and confidential data.
• Excellent written and verbal communication with sensitivity to information handling.

Responsibilities

• Submit and track Exam Access Arrangement applications with awarding bodies.
• Maintain accurate ProSolution records and compliant documentation.
• Manage the EAA inbox and respond to staff, students, and external partners in a timely manner.
• Coordinate with internal teams and external stakeholders for appointments and support for learners.
• Produce accurate data and reports for internal and external use.
• Stay up to date with JCQ regulations and awarding body requirements.

Skills

Exam coordination

IT systems proficiency

Data protection knowledge

Communication skills

Organisational skills

Tools

ProSolution

Job description

New City College is seeking an Exam Access Arrangement Administrator to support learners in exams through accurate processing of EAA applications and compliant record-keeping. You will liaise with Supported Learning, MIS (Exams) and awarding bodies to ensure decisions reflect learners’ needs and policy compliance.

The role requires strong organisational skills, confidence with IT systems, and the ability to communicate clearly with staff, students, and external agencies in a busy environment.