Everton Floor Supervisor

Aramark Ltd; Liverpool; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering service provider in Liverpool is seeking a Floor Supervisor for the Everton Stadium. The role involves managing a team and ensuring high-quality service during match days. Ideal candidates will have experience in hospitality and strong leadership skills. Competitive hourly rates are offered as part of this exciting opportunity.

Benefits

Competitive hourly rates

Qualifications

• Previous experience in a hospitality environment.
• Standard knowledge of restaurant and bar efficiency.
• Previous supervisory experience is desirable.

Responsibilities

• Lead and manage a team of food and beverage assistants.
• Ensure compliance with health and safety standards.
• Monitor stock levels during events.

Skills

Customer service

Team management

Attention to detail

Flexibility

Job description

Overview

The floor supervisor is responsible for supervising and coordinating the daily operations of the food and beverage service on match days at The new Everton Stadium in Bramley Moore Dock in Liverpool.

This role involves supervising a team of staff, ensuring high-quality customer service, and maintaining the efficiency of food and beverage operations. The Floor Supervisor will ensure that all premium restaurantes and bars are running efficiently and staff are properly trained, and guests receive prompt and friendly service, all while adhering to the Aramark health & safety standards. With the opportunity to work on amazing events including Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering space on a casual basis!

We are offering competitive hourly rates, with the opportunity to join us for the first ever season at the NEW STADIUM and beyond!

Responsibilities

• Ensure you are fully aware of the importance of all allergens passed on from supervisor/manager on match-days. Any special dietaries or intolerances is addressed following the Aramark standards.
• Lead and manage a team of food and beverage assistants, ensuring they are delivering excellent customer service, following proper procedures, and maintaining a clean work environment
• Provide ongoing training to new and existing staff on food and beverage procedures, customer service, and safety standards.
• Monitor and manage stock levels during events, ensuring that food, beverages, and supplies are replenished in a timely manner to avoid shortages or delays.
• Work with the management team to plan and coordinate service for large crowds during match-days, ensuring all restaurants and bars are prepared for high-demand periods.
• Work closely with kitchen, bar, and management teams to ensure smooth communication and efficient service throughout the event.
• Ensure licencing and alcohol policies are adhered to at all times (Challenge 25)

Qualifications

• Previous experience in a hospitality environment
• Standard knowledge of restaurant and bar efficiency
• Previous supervisory experience is desirable
• You should have strong attention to detail, structured and methodical with the flexibility to respond to the dynamic demands of all matchday requests.
• A confident team player who thrives on working within a fast paced environment
• Excellent customer service skills

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.

Your Aramark journey starts here

The impressive brand-new Everton Stadium, located on Bramley-Moore dock, Liverpool, is set to be one of the most revolutionary and advanced venues for fan experience in Europe. Serving 52,888 fans per matchday, the mission is to set the standard for excellence and create exceptional experiences for Evertonians and non-match day visitors to the site.