Events Waiter

Rosewood London; United Kingdom; On-site; GBP 20,000 - 28,000; Full time

Job summary

Rosewood London is seeking a Waiter for the Banqueting team. This role involves ensuring exceptional guest experiences and supporting event supervisors. Ideal candidates exhibit passion for hospitality, proactive task management, and strong communication skills. Join us in creating memorable events with heartfelt interactions.

Benefits

28 days paid holidays per annum including Bank Holidays

Company pension scheme

12 complimentary room nights and F&B discount worldwide

Qualifications

• Ability to work in a team and build relationships.
• Organized and proactive in managing tasks.
• Passion for events and ownership of guest experience.

Responsibilities

• Ensure guest experience meets Rosewood standards.
• Act as point of contact for event clients.
• Oversee Events Set-up team and communicate tasks.

Skills

Teamwork

Organizational skills

Event supervision

Communication

Guest experience ownership

Job description

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Role

We are currently looking for a Waiter to join our Banqueting team at Rosewood London. Our Waiters are entrusted with supporting the Events Head Waiters and Supervisors in leading the events casual and agency associates to ensure service levels are adhered to the agreed standards and exceed guest expectations.

Key expectations of this role are

• Ensuring that all aspects of the guest experience are delivered in allocated event spaces according to Rosewood standards.
• Acting as a point of contact for Event clients and guests for all assigned events ensuring the utmost levels of service and satisfaction at all times.
• Taking responsibility for any last-minute changes an organiser may make, and acting upon them.
• Having a thorough knowledge of all products offered by Events to be able to maximise sales.
• Overseeing the Events Set-up team during each event's setup and tear down.
• Effectively communicating tasks to agency and casual associates.

Profile

• The ability to work in a team and build relationships with others.
• Being organised and proactive in managing your tasks.
• A good understanding of how to supervise agency and casual associates.
• Having a passion for events and taking ownership of the guest experience.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.

• 28 days paid holidays per annum including Bank Holidays
• Company pension scheme
• 12 complimentary room nights and F&B discount worldwide