Events Supervisor- Permanent

Kellan Group; Bristol; On-site; GBP 18,528 - 19,286; Full time

Benefits offered by this job

Competitive Salary

35 hours a week

Supportive and friendly environment

Job summary

Kellan Group in Bristol seeks an experienced Events Supervisor to oversee the day-to-day operation of a busy events calendar and lead a team to deliver high standards of service.

You will supervise shifts, coordinate set-up and breakdown, ensure customer questions are answered professionally, and maintain health, safety and food hygiene standards in a bustling hospitality environment.

Qualifications

• Experience in hospitality or events operations is essential.
• Supervisory or team-leader experience preferred.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Ability to remain calm and organised under pressure.

Responsibilities

• Supervising day-to-day operation of events during shifts.
• Leading and supporting event staff to ensure smooth service delivery.
• Coordinating event set-up, service, and breakdown.
• Ensuring event spaces are presented to a high standard at all times.
• Delivering exceptional customer service and responding to guest inquiries professionally.
• Managing workflow during busy events and ensuring efficient team performance.
• Supporting cash handling and payment processing where required.
• Maintaining cleanliness, health & safety, and food hygiene standards.
• Assisting with stock control, equipment checks, and replenishment.
• Ensuring opening and closing procedures are completed correctly.
• Liaising with management to ensure events run efficiently and client expectations are met.

Skills

Hospitality experience

Supervisory experience

Customer service

Leadership

Communication skills

Flexible hours

Job description

Location: Bristol
Hours: Full-time Permanent
Pay: £13.45-£14.00 per hour (depending on experience)

Overview

We are currently seeking an experienced and confident Events Supervisor to support the smooth delivery of a wide range of events. This role is ideal for someone with strong hospitality or events experience who is ready to take on a supervisory position, lead by example, and ensure consistently high standards of customer service, organisation, and event delivery.

Responsibilities

• Supervising the day-to-day operation of events during shifts
• Leading and supporting event staff to ensure smooth service delivery
• Coordinating event set-up, service, and breakdown
• Ensuring event spaces are presented to a high standard at all times
• Delivering exceptional customer service and responding to guest enquiries professionally
• Managing workflow during busy events and ensuring efficient team performance
• Supporting cash handling and payment processing where required
• Maintaining cleanliness, health & safety, and food hygiene standards
• Assisting with stock control, equipment checks, and replenishment
• Ensuring opening and closing procedures are completed correctly
• Liaising with management to ensure events run efficiently and client expectations are met

Qualifications

• Previous experience in hospitality or event operations is essential
• Previous supervisory or team leader experience preferred
• Strong leadership and team management skills
• Excellent customer service and communication abilities
• Ability to remain calm, organised, and effective under pressure
• Flexible approach to working hours, including evenings and weekends where required
• Reliable, punctual, and professional at all times
• Valid Food Hygiene Certificate (desirable)
• Experience in a busy events, conference, hospitality, hotel, or catering environment

Benefits

• Competitive Salary
• 35 hours a week
• Supportive and friendly working environment

If you are an experienced hospitality professional ready to step into an Events Supervisor role and take pride in delivering exceptional events and customer experiences, we would love to hear from you.

Apply today with your CV and a member of our team will be in touch.