Events Supervisor

Portico; London; On-site; GBP 42,000; Full time

Job summary

An established industry player is seeking an Events Supervisor to enhance their exceptional service delivery at a prestigious financial institution. This role is pivotal, involving hands-on management of event coordination and ensuring that every client interaction is seamless and professional. With a focus on service excellence and attention to detail, the Events Supervisor will work closely with the Reservations and Events Manager to elevate the standard of service. Join a vibrant team that values diversity and offers numerous opportunities for personal and professional growth in a dynamic environment.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Experience in service delivery within a 5-star hotel or high-end corporate environment.
• Strong organizational skills for managing events and client requests.

Responsibilities

• Oversee coordination and smooth running of events at the office.
• Manage client requests and ensure professional service delivery.

Skills

Service Excellence

Attention to Detail

Event Planning

Client Management

Job description

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico is currently recruiting for an Events Supervisor who can help to oversee our team based at an American multinational investment bank and financial services company in the City.

The investment bank and financial services company are a true flagship location for Portico! The team takes pride in being the service partner given the chance to deliver an intuitive service, with careful planning and faultless standards. They have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity.

The Events Supervisor will work closely with our Reservations and Events Manager, taking ownership of the coordination and smooth running of all events taking place at the office. They will ensure that client requests are managed in a timely manner and a seamless and professional service is consistently delivered by the team.

The role is hands-on and highly visible, with the Events Supervisor supporting all aspects of the bookings and working closely with the firm staff and their clients, as well as other service partners within the business.

Hours: 40 hours per week, 8.5-hour shifts between 8am-6.30pm from Monday to Friday – Earlier/later shifts may be required based on event’s needs.

Salary: £41,422 per annum

Qualifications

The successful candidate must be friendly, innovative, led by service excellence, with excellent attention to detail.

Previous experience of overseeing service delivery within a 5-star hotel or high-end corporate environment is essential, as well as familiarity with room reservations and event planning.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline for employees, providing counselling & information services
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.