Events Sales & Planning Manager

ZipRecruiter; London; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading company in the event space at Shakespeare’s Globe is hiring an event manager focused on delivering high-quality events. The role involves client relations, logistics, and meeting sales targets while enjoying an array of benefits and a competitive salary package.

Benefits

Holidays: 28 days plus additional days based on service

Free meals on shift

50% discounts in bar and restaurant

Training and development opportunities

Cycle Scheme

Private GP access

Wagestream access

Qualifications

• Passion for delivering high-quality events.
• Excellent interpersonal skills.
• Ability to manage logistics effectively.

Responsibilities

• Manage event logistics including menus, entertainment, and supplier coordination.
• Respond to client inquiries within 2 hours and prepare customized proposals.
• Collaborate with teams to ensure seamless event delivery.

Skills

Sales-driven

Client-focused

Organized

Job description

Job Description

About us

Swan London operates the bar, restaurant, courtyard and event spaces attached to Shakespeare’s Globe on Bankside. The long-term contract is run by a privately owned limited company called Swan at the Globe Ltd which comprises of high-quality restauranteurs, chefs, event sellers and creators.

Swan London serves the audience at The Globe, Londoners at large and many tourists. Swan London manages the sale of events at Shakespeare’s Globe and in other central London venues. It has an events target of £4m. The two key on-site event spaces at the Globe are the Balcony Room and the Under globe. Events range from high-end, creative immersive experiences to bespoke events for Shakespeare’s Globe itself. Our clients are blue chip corporates, top agents, and HNW individuals.

The culture at Swan London is creative and professional, the team are highly skilled with excellent industry credentials.

Offer

• Salary between £32,000 - £38,000 (depending on the experience)
• 45 hours a week
• Up to 20% quarterly Bonus based on KPIs including achievement of budget
• Pension contribution is standard at 3% employer with 2% employee.

Additional benefits

• Holidays are 28 days inclusive of Bank Holidays, raising to 30 days after 3 years. Every year after an additional day is added to a total of 35 days.
• Free meals on shift
• Generous 50% discounts in our bar, restaurant and outlets
• Training and development programmes
• A lively working environment
• Cycle Scheme
• Private GP access
• Wagestream access

Key Responsibilities:

• Respond promptly to client inquiries (within 2 hours) and prepare customized event proposals.
• Manage event logistics, including menus, entertainment, AV, and supplier coordination.
• Conduct site visits and client tastings to ensure a premium experience.
• Prepare contracts, event summaries, and invoices accurately.
• Proactively develop new business and maintain strong client relationships.
• Collaborate with the operations team for seamless event delivery.
• Meet sales targets and contribute ideas to improve efficiency.
• Active & engaged member of the sales team.
• Approachable and outgoing sales manner.

Key Performance Indicators:

• Achieving revenue and profit targets.
• Timely response to client inquiries.
• Maintaining professionalism and positive client interactions.

Ideal candidates will be very client focus, organized, sales-driven, and passionate about delivering high-quality events while maximising business profitability.