Events Operations and In Room Dining Manager

ZipRecruiter; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a vibrant hotel in Soho as the Events Operations and In Room Dining Manager. Oversee high-end events and ensure exceptional service delivery. Ideal candidates will have strong leadership skills and a passion for luxury hospitality. Enjoy a supportive work environment with various perks and opportunities for growth.

Benefits

30 days holiday

Bravo Broadwick recognition scheme

Taxi home after 12.30am

Pension scheme

Cycle-to-work scheme

Medicash health plan

Refer a friend bonus

Friends & family discounts

Qualifications

• Experience in a similar role in luxury hospitality.
• Ability to work 45 hours over 5 days including evenings.

Responsibilities

• Oversee execution of private events and In-Room dining.
• Collaborate with Event Sales, Culinary, and Front of House teams.

Skills

Communication

Leadership

Organizational Skills

Attention to Detail

Teamwork

Job description

Job Description

We are looking for an Events Operations and In Room Dining Manager to join our Food and Beverage team @Broadwick Soho.

Why us?

We are bringing the spirit of Soho to life in a glorious hotel. Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, at an exciting hotel, restaurant and rooftop dining bar in the heart of Soho. We are enthusiastic, generous, respectful and committed to delivering exceptional and brilliant service to other colleagues and guests. We also enjoy and take immense pride, in doing so. The way we treat others is how we would like to be treated ourselves and is at our core.

We want our hotel to reflect Soho in all its glory. We praise , and forward-thinking. If you love people and creating new memories for them through personalised service and diligence; we look forward to receiving your application - apply now.

What is in it for you?

• in the Tronc scheme which includes Rooms and F&B service charge
• 30 days holiday inclusive of bank holidays increasing with the length of service
• Bravo Broadwick our bespoke reward and recognition scheme to recognise birthdays, anniversaries and inspirational service
• Taxi home if finishing shift after 12.30am
• Pension scheme, season ticket travel loan, cycle-to-work scheme, Medicash health plan

• Great food and drink during your shift
• Designer outfits that represent our spirit and personality that are fresh and ready for your shift
• Support from our Employee Assistance Programme, wellbeing initiatives and company discretionary sick pay scheme after 6 months length of service.
• Great incentives including refer a friend bonus (£1000 for chefs & £500 for all other roles) and friends & family discounts, and a Guest Experience after successful competition of probationary period.

Why You?

As the Events Operations and In Room Dining Manager at Broadwick Soho, you will oversee the seamless execution of all private events, from intimate gatherings to high-profile functions, ensuring every detail meets our exacting standards. You will also lead the In-Room dining team, delivering outstanding service and amenities directly to our guests rooms. The ideal candidate will possess strong leadership skills, a passion for luxury hospitality, and a proven track record in managing high-end events and food service operations. Collaborating closely with the Event Sales, Culinary, and Front of House teams, you will supervise and inspire a dedicated team, ensuring every guest experience is flawlessly executed and exceeds expectations.

We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. You will work with brilliant colleagues across the Hotel so that we are one team delivering a seamless and memorable guest experience.

What do we need from you?

• Experience in a similar role in an events or private dining luxury hospitality operation.
• Excellent verbal communication and ability to build rapport with people easily.
• A creative thinker with a can-do attitude and meticulous attention to detail.
• A confident, energetic, and passionate team player who thrives in a fast-paced environment.
• Strong organisational skills with the ability to juggle multiple tasks under pressure.
• Passion for delivering exceptional service and hospitality.
• Ability to work 45 hours over 5 days per week including evenings and weekends.

If you are interested in collaborating with us, please click apply. Kindly note, we do not accept any applications directly.

Broadwick Soho is committed to responding to every single application. However, due to the high volume of applications, please allow us a week to review and respond.

All applicants must be eligible to work in the UK.

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