Events & Guest Experience Assistant

Klarent Hospitality Limited; United Kingdom; Remote; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Food & accommodation discounts

Friends & family rates

Employee Assistance Program

Leisure club access

Annual social events

Free parking

Staff meals on duty

Uniform provided

Job summary

Klarent Hospitality Limited is seeking a Casual Meeting & Events Operative to join our hospitality team in the United Kingdom. You will be customer-focused, delivering excellent service while ensuring meeting spaces are well presented and stocked, and you will work closely with other departments to guarantee a seamless guest experience.

You will provide on-site event support, assist with last-minute changes, guest queries and technical issues, and ensure equipment is set up correctly.

Qualifications

• Customer-focused approach with consistent delivery of excellent service.
• Friendly and professional demeanour in hospitality settings.
• Strong communication skills and a collaborative mindset.

Responsibilities

• Deliver excellent customer service with a friendly and informed approach.
• Ensure meeting rooms and events spaces are well presented, clean and stocked.
• Collaborate with other departments to ensure a seamless guest experience.
• Provide on-site support for events, assisting with changes, queries or technical issues.
• Set up and check equipment and AV as required.

Skills

Customer service

Positive attitude

Communication

Team player

Work under pressure

Job description

Klarent Hospitality Limited is seeking a Casual Meeting & Events Operative to join our hospitality team in the United Kingdom. You will be customer-focused, delivering excellent service while ensuring meeting spaces are well presented and stocked, and you will work closely with other departments to guarantee a seamless guest experience.

You will provide on-site event support, assist with last-minute changes, guest queries and technical issues, and ensure equipment is set up correctly.