Events Executive

Klarent Hospitality; City of Edinburgh; On-site; GBP 27,000; Full time

Job description

Job Ref: AM14266

Branch: The Caledonian Edinburgh

Location: The Caledonian, Edinburgh

Salary/Benefits: £26,250 + Exclusive Benefits!

Contract type: Permanent

Hours: Full Time

Hours per week: 40 Hours Per Week

Posted date: 04/04/2025

Closing date: 06/05/2025

Our Story

The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.

Located in the heart of Scotland’s capital, we are proud to celebrate The Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh.

We would love for you to embark on the journey with us and contribute to our next chapter. We are delighted to be recruiting for a skilled Events Executive within the Group Sales and Meetings & Events team, to event manage and deliver an unrivalled event experience for our guests and within our reimagined dining experiences, event spaces and newly refurbished 235 guestrooms and suites.

Our Management Company

As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.

Exclusive Benefits

• £26,250.00 Annual Salary + Bonus
• Free and healthy meals when on duty.
• 50% off our Food & Beverage Venues – The Court & Caley Bar
• Discounted use of Leisure Facilities
• Stays in our hotels at discounted prices
• Go Hilton Recognition Platform
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• 28 Days of Annual Leave, increasing with long service
• Flexibility to purchase additional holiday days
• Pension enrolment
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality.

The Role

As an Events Executive for The Caledonian Edinburgh, you will manage and plan successful programs for our clients and guests with meetings, incentives and social events, through smooth planning experience, overall client satisfaction and excellent communication across all departments within the hotel.

Reporting to the Assistant Group Conference & Events Manager, you and the team will deliver an exceptional guest experience in accordance with our core values of care, connection and curation.

What a Typical Working Week Will Look Like

• Receive file handovers from the Sales team for contracted events to then communicate and lead the client through an effective event management journey.
• Communicate clients' needs, event schedules, menu choices, event inclusions across all departments within the hotel.
• Take enquiries for small meetings and social events, weddings, dinners and convert these customer enquiries to then deliver to event execution.
• Seek opportunities to increase sales, upsell and guest satisfaction.
• Ensure effective planning and billing procedures leading to high guest satisfaction.
• Event Manage key accounts, events and annual events.
• Build strong relationships with key customers, both new and repeat events.
• Participate in hotel promotional activities.
• Work effectively with the other commercial and operational departments.
• Produce Banqueting Events Orders with full event details for all departments.
• Attend Commercial and Operational meetings to discuss each event in detail.

What are we looking for?

• An Events Executive is working on behalf of our Guests and working with other Team Members and Departments. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Demonstrated previous experience in an Events role.
• Excellent organisational and administration skills.
• Positive attitude and strong communication skills.
• Confident in numerical skills, reporting and data.
• Knowledge of hotel systems, with OnQ and Delphi platform knowledge preferred.
• Creative approach to event program ideas.
• Excellent grooming standards.
• Detail focus.
• Resilience and ability to thrive even in high pressure situations.
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of the hotel property management systems.
• Qualification, degree, or certification in a relevant field.