Events Coordinator - South Wales

Haven Holidays; Wales; On-site; GBP 24,000 - 28,000; Full time

Job summary

Haven Holidays is hiring an Owner Events Coordinator at Quay West Holiday Park in South Wales. This full-time role involves planning and delivering events for holiday home owners, enhancing their experience through strong communication and relationship-building. The position requires organizational skills and event coordination experience in a hospitality setting. Competitive pay rates and numerous team perks are offered.

Benefits

Up to 50% off on-park dining

20% discounts on Haven Holidays

Free access to facilities

Savings at national brands and retailers

Comprehensive training and support

Career development opportunities

Qualifications

• Proven experience in event coordination, preferably in leisure or hospitality.
• Excellent communication and strong organizational skills required.
• Flexible for weekends, evenings, and holidays.

Responsibilities

• Plan and deliver a calendar of events for owners.
• Build relationships with owners and support their needs.
• Manage logistics and compliance for events.

Skills

Organisational skills

Customer service

Communication

Interpersonal skills

Tools

Microsoft Office

Job description

Events Coordinator - South Wales

Join our team at Quay West Holiday Park with its dramatic clifftop location and wonderful views over to New Quay harbour.

New Quay, Ceredigion, South Wales SA45 9SE GBR

Job DetailsPosition: Owner Events Coordinator
Type: Full-Time / Permanent
Pay Rates: Up to 12.21 per hour depending on age

Join our One Great Team here at Haven as an Owner Events Coordinator, where you'll be at the heart of delivering exceptional experiences for our Holiday Home Owners.

We are seeking an Owner Events Coordinator, to join our experience team and play a key role in enhancing owner experience on park, by organising and coordinating events and activities. You will also act as a primary point of contact for our owners, helping to build lasting relationships that promote owner loyalty and satisfaction.

Key Responsibilities
- Plan, organise and deliver a calendar of events and activities tailored to our owners.
- Build and maintain strong relationships with owners, ensuring their needs and concerns are addressed promptly.
- Co-ordinate communication and engagement with owners, from welcoming them on park to updates on park developments and events.
- Manage the logistics and resources required for events with park leadership teams, ensuring that all events are compliant with H&S regulations.
- Analyse owner feedback to continuously improve ownership experience on park.

Requirements
- Proven experience in event co-ordination, customer service, or a similar role, ideally in the leisure, hospitality or tourism sector.
- Strong organisational skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with an owner first mind-set.
- Ability to work flexibly, including weekends, evenings and bank holidays.
- Proficient with Microsoft office

This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.

What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.

If you require any assistance or reasonable adjustments during the application process, please contact us at: [e-mail]

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.