Events Coordinator - Soho Farmhouse

Soho House via Caterer.com; Banbury; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Team meal whilst on shift prepared by

50% off Food & Drink, 7 days a week

Staff Room Rate; Any Bedroom, Any Haus

Private Health and Dental Care

Life Assurance

Day off on your birthday

Up to 50% Staff Discount on Cowshed &

2 days paid charity leave per year

Free Counselling Sessions

Training and development

Team Events and wellness activities

Job summary

Soho House is seeking an Events Coordinator to act as the first point of contact for private event inquiries. You will respond quickly with details on venue availability, cost and food & beverage options, and coordinate logistics for high-volume inquiries.

You will work with the events team to manage budgets, booking sheets, and daily administration, while delivering excellent customer service and fostering teamwork in a fast-paced environment.

Qualifications

• Minimum of 2+ years’ experience in similar capacity.
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
• Hospitable, approachable and passionate about customer service.
• Able to follow training schedules and Club School.
• Able to work flexible shifts, including weekends and holidays.
• Able to take direction, work in a team and autonomously.

Responsibilities

• Coordinate the required logistics of each event, including event times and equipment, liaising with the lead booker to answer questions.
• Assist with budget specs to clients and monitor spend to meet minimums without exceeding expectations.
• Collate function sheets from the booking system and distribute to operational teams.
• Work closely with the Events team as a strong unit.
• Handle daily admin tasks: daily function sheets, weekly event packs, update function sheets.
• Present event details to Heads of Department in weekly/daily briefings.
• Monitor daily/monthly/yearly event targets from a financial perspective.
• Forecast booked events using Google Docs for financial accuracy.

Skills

Customer service

Teamwork

Problem solving

Flexibility

Communication

Job description

At Soho House, the Events Coordinator is the first point of contact when a private event inquiry is received. An incredibly exciting, varied and rewarding job for someone with exceptional drive and high levels of organization. With high volume of inquiries, it is of the utmost importance that members receive an initial response quickly. You will provide members with an initial detailed response to their inquiry, providing all pertinent information on venue availability, cost and food & beverage service options.

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• 50% off Food & Drink, 7 days a week
• Staff Room Rate; Any Bedroom, Any House, $100 a night
• Private Health and Dental Care
• Life Assurance
• Day off on your birthday
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

• Coordinate the required logistics of each event, including such elements as event times, equipment needs, and personally liaising directly with the lead booker to ensure all questions are answered
• Assist with completing, checking and submitting the budget spec to clients, and monitor event spend to ensure minimums are met without exceeding costs beyond the client’s expectations
• Collating function sheets utilising the event booking system, Delphi and distributing to the relevant operational teams
• Work very closely with the rest of the Event team as a strong unit
• Assist with daily admin jobs assigned by the events team, i.e.: send out daily function sheets, send out weekly event function packs to all departments, update function sheets and function sheet boards
• Confidently talk through all your events to Heads of Department in the weekly events and daily morning brief meeting to ensure all details are understood and covered
• Keeping an eye on daily/monthly/yearly event targets to understand the financial side
• Utilising Google docs to ensure all booked events are accurately forecasted from a financial perspective

What we are looking for...

• Minimum of 2+ years’ experience in similar capacity
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Soho House via Caterer.com ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval, or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval, or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.