Bar Manager - Kettner's Townhouse, Central London

Soho House via Caterer.com; Brighton; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

House Membership

50% off Food & Drink

Staff room rate; Any Bedroom, Any Home

Private Health and Dental Care

Life Assurance

Birthday day off

Staff discount up to 50% on Cowshed &

Charity days (2 paid days/year)

Free Counselling Sessions

Continuous training programs

Team events and activities

Job summary

Kettner's Townhouse Bar Manager in Central London leads the bar operation, delivering world‑class beverages while managing service delivery, staff performance, product selection, and financial results.

You will mentor your team, work with Food & Beverage and Events on cocktails and large events, and uphold Soho House standards across all guest interactions.

Qualifications

• 2+ years’ experience in a similar capacity.
• Ability to work flexible shifts including weekends and holidays.
• Hospitable, approachable and customer-focused.

Responsibilities

• Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff.
• Lead engaging training sessions on Soho House food and drink programs through storytelling, demos, and initiatives like 'Cook House', 'House Tonic', and 'Club School'.
• Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency.
• Support recruitment by identifying talent needs, participating in interviews, and evaluating candidates with People & Development.
• Ensure maximum revenue is achieved from all sales opportunities.
• Ensure cleanliness standards and procedures for the unit & their areas meet health and safety standards.
• Responsible for Mystery Shopper Reports and staff development.
• Participate as a member of the management team in decision making and meetings.
• Delegate work and determine beverage methods for staff throughout shifts.
• Uphold and enforce standards of appearance, compliance, safety, and professionalism.

Skills

Customer service

Hospitality

Team leadership

Problem solving

Flexibility

Job description

Bar Manager - Kettner's Townhouse, Central London

W1D 5HP

The Role…

At Soho House, the Bar Manager is the leader of the bar operation, responsible for creating a world-class beverage experience that reflects the quality, exclusivity, and atmosphere of the club. You will oversee the full bar operation, from service delivery and staff management to product selection and financial performance, ensuring the bar remains a vibrant and profitable hub within the Club.

You’ll manage, develop, and inspire your team, and collaborate closely with the Food & Beverage and Events teams to ensure all drinks offerings – from signature cocktails to large-scale events – are delivered to the highest standards.

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rate; Any Bedroom, Any House, $100 a night
• Private Health and Dental Care
• Life Assurance
• Day off on your birthday
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

• Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff.
• Lead engaging training sessions on Soho House food and drink programs through storytelling, demos, and initiatives like "Cook House," "House Tonic," and "Club School".
• Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency.
• Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside People & Development.
• Ensure maximum revenue is achieved from all sales opportunities.
• To ensure cleanliness standards and procedures for the unit & their areas are in accordance with site, company and legal health and safety standards.
• Responsible for Mystery Shopper Reports and staff development.
• Actively participates as a member of the management team in decision making processes, attending required meetings, etc.
• Delegates work and determine beverage methods to staff throughout shift.
• Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.

What we are looking for...

• Minimum of 2+ years’ experience in similar capacity
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Soho House via Caterer.com 's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.