Events Coordinator - North Yorkshire

Haven Holidays; Filey; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading leisure organization in Filey is seeking an Owner Events Coordinator to enhance the owner experience by coordinating events and fostering relationships. The ideal candidate will have strong organizational skills, experience in event coordination, and a customer-focused mindset. This role requires flexibility in scheduling and proficiency in Microsoft Office. Join a dynamic team dedicated to creating memorable experiences for owners.

Qualifications

• Proven experience in event coordination, customer service, or a similar role.
• Strong organizational skills with the ability to manage multiple projects.
• Excellent communication and interpersonal skills.

Responsibilities

• Build and maintain strong relationships with owners.
• Co-ordinate communication and engagement with owners.
• Manage the logistics and resources required for events.

Skills

Event coordination

Customer service

Organizational skills

Communication

Interpersonal skills

Microsoft Office proficiency

Job description

Overview

We are seeking an Owner Events Coordinator, to join our experience team and play a key role in enhancing owner experience on park, by organising and coordinating events and activities. You will also act as a primary point of contact for our owners, helping to build lasting relationships that promote owner loyalty and satisfaction. Plan, organise and deliver a calendar of events and activities tailored to our owners.

Responsibilities

• Build and maintain strong relationships with owners, ensuring their needs and concerns are addressed promptly.
• Co-ordinate communication and engagement with owners, from welcoming them on park to updates on park developments and events.
• Manage the logistics and resources required for events with park leadership teams, ensuring that all events are compliant with H&S regulations.
• Analyse owner feedback to continuously improve ownership experience on park.

Requirements

• Proven experience in event co-ordination, customer service, or a similar role, ideally in the leisure, hospitality or tourism sector.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with an owner first mind-set.
• Ability to work flexibly, including weekends, evenings and bank holidays.
• Proficient with Microsoft Office.
• This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.