Events Coordinator (Banqueting House)

Historic Royal Palaces; Epsom; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A renowned charity is seeking an Events Coordinator to maximise the commercial potential of Banqueting House. This role involves providing high-quality administrative support, managing client inquiries, and ensuring precise event operations while working within a passionate team. If you have strong organisational skills and a keen interest in the events industry, this position offers an exciting opportunity to grow in a heritage setting.

Benefits

Enhanced holiday entitlement

Generous Employers Pension Contributions (up to 11%)

Annual Pay reviews & Bonuses

Critical Illness Cover & Life Assurance

Family friendly policies and benefits

Staff discounts and membership to all palaces

Qualifications

• Strong organisational and co-ordination skills.
• Exceptional communication skills.
• Experience with IT tools (Microsoft Word and Excel) desired.

Responsibilities

• Handle enquiries professionally via phone and email.
• Prepare client contracts and invoices.
• Manage tour packages and liaise with suppliers.

Skills

Organisational skills

Communication skills

IT skills

Tools

Microsoft Word

Microsoft Excel

Job description

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. From weddings to corporate parties, charity galas and private tours, we are seeking an Events Coordinator to help maximise the commercial potential of Banqueting House.

Reporting to the Senior Events Planner, you will join a dynamic, friendly, and highly efficient team renowned for delivering exceptional, high-end events that delight our clients. We are looking for someone equally enthusiastic, with a passion for events and a keen interest in working within heritage spaces.

As the first point of contact for external and internal clients, you will handle enquiries professionally and efficiently via phone and email. Exceptional communication skills, both verbal and written, are essential. You should be a proactive individual who stays calm under pressure, managing a high volume of customer queries with efficiency and diplomacy.

Your role will encompass a variety of tasks that demand exceptional attention to detail. These include gathering and organising information to prepare client contracts and invoices, facilitating internal communication, and managing tour packages. Additionally, you will liaise with suppliers to gather pre-event and post-event information for commission purposes. Your ability to handle these responsibilities with precision and care will be key to the success of this role.

We are seeking candidates with strong organisational and co-ordination skills who are eager to start their career in the Events industry. Your primary responsibility will be to provide high-quality administrative support to the team.

Strong IT skills in Microsoft Word and Excel are essential, along with the ability to manage databases, maintain spreadsheets, and organise filing systems effectively. A good understanding of the events industry would be an advantage.

Benefits Include

• Hybrid working
• Enhanced holiday entitlement
• Generous Employers Pension Contributions (up to 11%)
• Annual Pay reviews & Bonuses
• Critical Illness Cover & Life Assurance
• Family friendly policies and benefits
• Staff discounts and membership to all palaces
  
  

Please find further information in the attached job profile & person specification.

Closing date: 18th July 2025

Interviews: w/c 28th July 2025

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.