Events Assistant

The Vale Resort; Pontyclun; On-site; GBP 40,000 - 60,000; Full time

Job summary

Ein führendes Unternehmen im Gastgewerbe sucht motivierte Mitarbeiter für das Eventteam. In dieser spannenden Rolle bieten Sie außergewöhnlichen Service und sorgen dafür, dass alle Veranstaltungen reibungslos ablaufen. Sie arbeiten in einem dynamischen Umfeld, das für seine erstklassigen Einrichtungen und seinen Fokus auf Kundenzufriedenheit bekannt ist. Mit einer Vielzahl von Annehmlichkeiten und einem unterstützenden Team wird Ihre Arbeit nicht nur geschätzt, sondern auch belohnt. Wenn Sie leidenschaftlich daran interessiert sind, unvergessliche Erlebnisse für Gäste zu schaffen, ist dies die perfekte Gelegenheit für Sie.

Benefits

Einzelhandels- und Freizeit-Rabatte

Kostenlose Mitgliedschaft im Fitnessstudio

Rabatte für die Driving Range

Rabatte auf Speisen und Getränke

Rabatte auf Unterkünfte

Qualifications

• Exzellente Kundenservicefähigkeiten und Freude an einem schnelllebigen Umfeld.
• Wissen über Lebensmittelsicherheit und Allergene ist wünschenswert.

Responsibilities

• Sicherstellen, dass alle Veranstaltungen gemäß den Funktionsblättern eingerichtet werden.
• Außergewöhnlichen Kundenservice bieten und alle Gäste ansprechen.

Skills

Kundenservice

Aufmerksamkeit für Details

Problem-Lösungsfähigkeiten

Teamarbeit

Lebensmittelsicherheit

Job description

Salary: £12.35 per hour

Contract: Full time, permanent

Location: Vale Resort

How to apply: Send your CV to [e-mail]

The Vale Resort is a premier 4-star resort offering far more than your luxury hotel. With 143 bedrooms, our resort also has 2 championship golf courses, Wales’s largest spa, an award-winning restaurant, and exceptional sporting facilities – making us one of the UK’s most desirable hospitality workplaces.

We pride ourselves on creating memorable experiences for our guests while fostering a supportive environment for our employees.

In recent years the expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with our award-winning Distillery, gin school and visitor attraction tucked away in the cellar.

About The Role

Working as part of the Events team you will provide exceptional service to our guests, exceeding expectations, along with:

1. Ensure all events are set up in line with the function sheets.
2. Approach and acknowledge all guests, always ensuring exceptional customer service.
3. Awareness of menus, wine list and banqueting etiquette.
4. Maintain stock supplies throughout the functions.

About You

1. You'll have excellent customer service skills and enjoy working in a fast-paced environment.
2. Knowledge of food safety and an understanding of allergens is desirable.
3. Excellent attention to detail and problem-solving skills.
4. Committed to working as a team.

What’s In It For You

As an employee you can enjoy a range of incredible perks, including retail & leisure discounts and complimentary gym membership together with discounts for the driving range, food, drinks and accommodation along with several benefits and awards for continued service …. just to name a few! We also extend our discounts to family and friends, so they don’t feel left out!

About the Vale Resort – part of the Leekes Retail & Leisure Group:

Established in 1897 as an ironmonger in the Welsh Valleys, the Leekes Retail and Leisure Group has grown and diversified over the last 120 years. It remains a family business run by the fourth generation with the group now including 4 large home department stores, a furniture store- Park Furnishers in Bristol, a builders’ merchants, two four-star hotels – the Vale Resort and a 17th century grade I listed castle Hensol Castle, as well as gin distillery and visitor centre.