Events and Venue Supervisor

YTL Live; West of England; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Pension contribution up to 20%

Career progression opportunities

25 days holiday (28 with service)

Holiday purchase/sell options

Healthcare package

Life assurance

Job summary

YTL Live is seeking two part-time Event and Venue Supervisors to help run Spitfire Hangar in Bristol. You’ll support event delivery, room set-ups and visitor experience, ensuring spaces are welcoming, safe and ready for use.

The roles require a hands-on, customer-facing approach with flexibility for evenings, weekends and bank holidays. As a key part of the Events and Venue team, you will handle access, enquiries and guest flow, liaising with colleagues and partners to deliver exceptional

Qualifications

• Experience in a customer-facing role (events, hospitality, leisure or community settings ideal).
• Willingness to work flexibly, including evenings, weekends and bank holidays.
• Strong communication and interpersonal skills.
• Ability to provide clear, accurate information to organisers and colleagues.
• Physical ability to support room set-ups and manual handling.
• Experience working in an event venue or multi-use space.
• Basic understanding of event enquiries or venue hire processes.
• Awareness of health and safety within a public venue environment.

Responsibilities

• Setting up, delivering and breaking down events, meetings and activities.
• Preparing rooms and layouts to meet event requirements.
• Supporting quick and efficient event changeovers.
• Carrying out basic checks before and after space usage.
• Assisting with basic catering delivery.

Skills

Customer-facing experience

Communication

Team player

Flexibility

Health & safety awareness

Job description

YTL Live at Brabazon is transforming one of Bristol's most iconic locations into a vibrant destination for community activity, live entertainment and events.

Spitfire Hangar is the first operational venue within this exciting development, offering flexible and adaptive spaces for events, meetings and local engagement.

We're now looking for two part-time Event and Venue Supervisors to work 20 hours per week and support the smooth running of the Spitfire Hangar and help deliver exceptional experiences for organisers, visitors and the community.

If you thrive in a hands‑on, customer‑facing environment and enjoy variety in your working day, this role offers the chance to be part of something new and growing.

What you'll do

You'll play a key role in the day‑to‑day operation of Spitfire Hangar, supporting event delivery, room set‑ups and visitor experience.

Working closely with the Events and Venue team, you'll ensure the space is always welcoming, safe and ready for use.

Your core responsibilities will cover the following areas:

Venue and event operations

• Setting up, delivering and breaking down events, meetings and activities.
• Preparing rooms and layouts to meet event requirements.
• Supporting quick and efficient event changeovers.
• Carrying out basic checks before and after space usage.
• Assisting with basic catering delivery.

Event organising and enquiry support

• Welcoming organisers, partners and hirers on arrival.
• Occasionally acting as first point of contact for organisers on event day.
• Responding event enquiries when required.
• Passing accurate details to the Events and Venue team for follow-up.
• Maintaining a professional and helpful approach to all enquiries.

Front of house and visitor experience

• Acting as a visible, friendly and proactive presence within the venue.
• Directing visitors to rooms and activity spaces.
• Supporting access requirements and maintaining an inclusive environment.
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• Assisting with managing visitor flow during busy periods.

Health, safety and security

• Supporting safe venue operation in line with procedures.
• Assisting with opening and closing tasks as required.
• Monitoring spaces during events and reporting hazards or incidents.
• Supporting emergency or evacuation procedures when needed.

Facilities and operational support

• Carrying out light facilities tasks linked to event set‑ups.
• Working with cleaning and facilities teams to ensure rooms are event‑ready.
• Team and operational contribution
• Collaborating with Events and Venue colleagues and wider YTL Live teams.
• Communicating clearly with colleagues, contractors and partners.
• Being flexible in supporting operational needs across Spitfire Hangar and future YTL Live spaces.
• Completing other reasonable duties to support venue operations.

What you'll need

You'll bring a positive, hands‑on approach with great people skills and the confidence to support a busy, customer‑facing venue environment.

You'll be friendly, professional, confident, as well as reliable, proactive and adaptable.

You'll be a strong team player with a positive approach and a calm and helpful manner.

• Experience in a customer‑facing role (events, hospitality, leisure or community settings ideal).
• Willingness to work flexibly, including evenings, weekends and bank holidays.
• Strong communication and interpersonal skills.
• The ability to provide clear, accurate information to organisers and colleagues.
• Physical ability to support room set‑ups and manual handling.
• Experience working in an event venue or multi‑use space.
• A basic understanding of event enquiries or venue hire processes.
• Awareness of health and safety within a public venue environment.

What you'll receive

• A combined pension contribution of up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• The opportunity to sell up to five days of holiday every year.
• The opportunity to buy up to ten days of holiday each year (subject to conditions).
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• Access to an interactive health and wellbeing platform.
• Support from trained mental health first aiders.
• A £1,000 referral fee if you recommend someone who is successfully recruited by us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
• YTL Developments – a major UK developer currently redeveloping a 450-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
• YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
• YTL Live – the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space
• plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.