Administrator

YTL UK; West of England; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Pension contribution up to 20%

25 days' holiday rising to 28

Healthcare package

Life assurance up to eight times your

Electric car lease via salary-sacrific

Volunteer day each year

Retailer discounts

Job summary

YTL UK is seeking a proactive receptionist/office administrator to manage front-desk operations, visitor sign-in, and support both office administration and facilities tasks. You will coordinate meetings, prepare onboarding materials, and assist with health and safety activities as part of a busy, professional environment.

The role involves managing mail, stock, and refreshments, plus occasional driving duties for the company van to support operations. A friendly, organized approach is essential.

Qualifications

• Experience in receptionist, office administrator or office support roles.
• Professional and approachable attitude with excellent communication.
• Strong organisational and time-management skills.
• Full UK driving licence.

Responsibilities

• Reception and visitor management including sign-in and escorting visitors.
• Office administration such as diary management and meeting room bookings.
• Facilities support and health and safety tasks including fire alarm testing.
• Prepare staff access cards and manage refreshments for meetings.

Skills

Receptionist experience

Office administration

Microsoft Office

Communication skills

Driving licence

Tools

Microsoft Office

Job description

As the face of our business, you'll play a key role in creating a professional, welcoming, and efficient workplace environment.

The role includes receptionist duties, general office administration, facilities support and workplace management.

We are looking for someone who is proactive, enthusiastic and committed to creating a structured and friendly atmosphere.

What you'll do

Reception and visitor management

• Welcome visitors, clients, suppliers, and contractors, ensuring a positive first impression.
• Manage visitor sign-in procedures and maintain accurate visitor records.
• Notify colleagues of visitor arrivals, escort guests to waiting areas and offer refreshments where appropriate.
• Prepare and administer staff access cards and maintain associated records.

Office administration

• Calendar and diary management, working alongside the CEO's Executive Assistant.
• Coordinate meeting room bookings and maintain booking schedules.
• Arrange catering and refreshments for meetings and events.
• Produce and distribute the CEO's weekly itinerary, ensuring information is up to date and accurate.
• Assist with onboarding activities, including preparing new starter packs and maintaining onboarding records.

Facilities support

• Receive, sort, and distribute incoming mail and deliveries.
• Manage stationery supplies, place orders, and maintain stock records.
• Support health and safety activities, including assisting with fire alarm testing.

You’ll also be responsible for preparing and replenishing refreshments for meetings and in our kitchen areas, keeping communal areas well stocked and presentable.

There will also be times when you will be required to drive the company van to support business operations, including the transportation of staff, equipment, documents, supplies, and other business-related items.

What you’ll need

Previous experience in a receptionist, office administrator or office support roleis essential.

This experience, partnered with a professional and approachable attitude and excellent communication skills, would allow you to excel in this role.

You’ll also need:

• strong organisational and time management skills, with the ability to prioritise tasks independently
• good knowledge of the Microsoft Office suite
• good attention to detail
• a full UK driving licence.

It would also be beneficial for you to have:

• experience within facilities management
• knowledge of office health and safety procedures
• a strong customer service focus.

What you’ll receive

• A combined pension contribution of up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• The opportunity to sell up to five days of holiday every year.
• The opportunity to buy up to ten days of holiday each year (subject to conditions).
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• Access toan interactive health and wellbeing platform.
• Support from trainedmental health first aiders.
• A £1,000 referral fee if you recommend someone who is successfully recruited by us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
• YTL Developments – a major UK developer currently redeveloping a 450-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
• YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
• YTL Live – the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space
• plus a number of other retail,environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.