Events Account Manager (maternity cover)

Factory International; Greater Manchester; On-site; GBP 33,000 - 35,000; Full time

Job summary

A leading event management company in Greater Manchester seeks an Events Account Manager. The role involves managing client relationships, driving revenue growth, and ensuring exceptional service delivery for commercial events. You will collaborate with various teams and attend industry events to enhance networking opportunities. The ideal candidate will have a strong background in client management and a solid understanding of the event industry. This fixed-term role offers a salary of £33-35,000 per annum.

Qualifications

• Proven ability to manage client relationships effectively.
• Experience working with event and brand agencies.
• Strong understanding of commercial event management.

Responsibilities

• Manage relationships with clients to ensure high levels of service.
• Drive revenue growth by identifying new event opportunities.
• Work with the team to monitor performance against targets.
• Attend industry events to promote the venue and network.

Skills

Client management

Event industry knowledge

Sales conversion

Financial literacy

Tools

Scheduling software

Job description

Overview

Closing date: 27 October 2025. Salary: £33-35,000 per annum (dependent on experience).

Please contact [e-mail] if you require any support in completing your application.

This is a fixed term maternity cover.

Role

Events Account Manager

Responsibilities

• Managing relationships with both existing and prospective clients, agencies, and direct corporations, ensuring high levels of service, retention, and repeat business while expanding our network and reach
• Driving revenue growth and maximising sales by identifying and securing new commercial event opportunities. Ensuring the events strategy delivers strong results across occupancy and income generation
• Working in partnership with the Head of Events and the wider Commercial team, monitoring performance against the business plan and financial targets. Contributing to strategic planning by identifying areas for improvement, proposing innovative solutions, and helping to secure new hire opportunities that enhance our commercial success
• Actively attending business development, industry and own programmed events. Leading promotional activity and events to position Aviva Studios as a premier venue for hire; growing awareness of our offer and building your professional network
• Managing designated target sectors, developing a focused business development plan and building a robust pipeline of opportunities to drive growth and expand our client base
• Championing exceptional client and customer experiences, identifying opportunities to enhance service delivery and implementing positive change that reflects our values and elevates every stage of the event journey
• Working closely with Scheduling, Producing and Technical teams to ensure that commercial events integrate smoothly within the venue
• Ensuring accurate communication of spend, income, and post-event billing details in line with internal systems and processes; providing timely financial reporting and updates to the Head of Events

Person specification

ESSENTIAL

• Proven people and client management skills and the ability to influence and communicate confidently
• Experience of working with event and brand agencies; understanding of the event industry, corporate and public events
• Experience of working across multiple successful commercial events and conferences
• Proven track record of converting event enquiries into sales
• Proactive, flexible and resilient to deliver results against targets
• Financial literacy, including experience of putting together costings and quotes and effectively managing budgets
• Ability to deliver to a high standard, with a high attention to detail
• Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds

DESIRABLE

• Working across the International Market
• Experience with scheduling software
• Understanding of event planning, logistics, and execution
• Enthusiasm for training, mentoring and support of emerging talent

When applying please do not rely solely on ChatGPT/AI software for your answers as it may not fully reflect your skills and experience and how they align with this role and we may decide to discount your answer if we believe it is solely generated by AI.