Event Venues Coordinator

Corehr; Oxford; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

Join a vibrant team at Oxford University Event Venues as an Event Venues Coordinator! This exciting role involves delivering exceptional customer experiences in some of Oxford's most iconic venues. You'll engage with diverse stakeholders, manage event details meticulously, and thrive in a dynamic environment. With opportunities for personal and professional development, flexible working arrangements, and generous benefits including 30 days of annual leave, this role is perfect for those passionate about events and customer service. Make your mark in a historic setting and help create memorable experiences!

Benefits

30 days annual leave

Hybrid working options

Professional development opportunities

Childcare support

Generous family leave

Contributory pension scheme

Salary sacrifice scheme

Subsidised sports centre membership

Cycle loan scheme

Discounted transit travel

Qualifications

• Experience in delivering exceptional customer service in a fast-paced environment.
• Strong time management and attention to detail are crucial.

Responsibilities

• Provide ideal venue experiences from initial enquiry to post-event support.
• Collaborate with stakeholders to ensure smooth event execution.

Skills

Customer Service

Time Management

Troubleshooting

Attention to Detail

Job description

UK date and time: 06-February-2025 02:14

Oxford University Event Venues (OUEV) is looking for an enthusiastic and customer focussed team player to join us in the role of Event Venues Coordinator.

At OUEV, we manage five venues including some of Oxford’s most iconic buildings. Four city centre venues; the landmark Sheldonian Theatre, the historical Examination Schools, the elegant St Luke’s Chapel and contemporary University Club, along with Osler House, our art deco gem in Headington. Learn more about us at www.venues.ox.ac.uk

You’ll be part of a team of friendly, creative professionals supporting our customers to host a wide range of events in our venues; from bustling conferences and high-profile University events to music performances, weddings and everything in between as well as having a hand in our developing visitor destination initiatives. Safe to say we’re a busy team with a varied and exciting portfolio! Regular evening and weekend working at the events is an essential part of the role, for which overtime payment or time off in lieu is granted.

What you’ll do:

• Deliver exceptional experiences: provide our customers with the ideal venue experience from the point of initial enquiry through to post event support.
• Engage and collaborate: work with a diverse range of internal and external stakeholders to ensure events run smoothly and successfully.
• Delve into the detail: uncover customer needs and ensure that every aspect of the event is documented clearly, accurately and in a timely manner.

What you’ll bring:

• Experience: a track record in delivering fantastic customer service in any fast-paced industry (events is a bonus!).
• Skills: top notch time management, troubleshooting ability and excellent attention to detail.
• Attitude: a flexible, hands-on approach, ability to remain calm under pressure and someone who thrives in a culture of continuous improvement.

What we offer:

As an employer, we value the well-being and development of all our employees. We offer a comprehensive range of benefits, including:

• Opportunity to work in some of Oxford’s landmarks with a diverse customer base and wide range of events.
• Working alongside talented colleagues who share your passion for excellence.
• 30 days of annual leave (excluding public holidays).
• Hybrid working if desired to support a healthy work-life balance (one day remote working per week available for this role on a flexible basis).
• Extensive personal and professional development opportunities.
• Supportive childcare services for working parents and guardians.
• Generous family leave for pregnancy, adoption, paternity, and shared parental leave.
• Excellent contributory pension scheme for your financial future.
• Salary sacrifice scheme for additional savings.
• Subsidised sports centre membership to promote well-being.
• Cycle loan scheme to encourage sustainable commuting.
• Discounted bus and transit travel.
• In addition, you will have access to a vibrant community with social groups and sports clubs, fostering an inclusive atmosphere.

Ready to make your mark in some of the world’s most historically significant and architecturally beautiful venues? Join us at OUEV and let’s create exceptional customer experiences together!

How to apply:

To apply for this position, please submit the following documents as part of your online application:

• Covering letter / supporting statement detailing how you meet the criteria for the role as set out in the job description.
• Contact details of two referees (only contacted if you are successful).

Only applications received before 12 pm on Thursday 6 February can be considered.

Interviews will take place in person on Thursday 20 February 2025 in Oxford.

Click on the link(s) below to view documents.