Event Team Leader

REL Field Marketing; Orpington; On-site; GBP 16,000 - 19,000; Full time

Job summary

A leading marketing firm in Orpington seeks a Team Leader to support their Sampling team. Responsible for developing and training staff, building relationships with store managers, and driving performance, the ideal candidate will have a passion for coaching and experience in customer service. This role offers a salary up to £18,365 OTE with various benefits, including wellness programs and career opportunities.

Benefits

Performance-based bonus

Wellness programmes

Career opportunities

Enhanced pension

Life assurance

Qualifications

• Experience in training and developing a team.
• Hands-on approach to delivering best practice.
• A strong work ethic and passion for developing performance.

Responsibilities

• Welcome and support new starters and develop staff.
• Build strong relationships with store managers and colleagues.
• Lead the team and drive performance.

Skills

Team training and development

Customer service experience

Strong work ethic

Ability to inspire and motivate

Attention to detail

Job description

Overview

Working for REL Field Marketing as Team Leader to support the Regional Field Manager on our Sampling team, ensuring consistent delivery throughout, and inspiring & creating a culture of coaching and people development within the region.

You will be responsible for:

Responsibilities

• Welcome and support new starters and develop and train new and existing staff
• Building strong relationships with store managers and colleagues to support excellent delivery
• Leading the team, instilling passion for performance and driving return for our customers
• To ensure company standard operating systems / best practice are embedded fully within the account
• Supporting and guiding the team to ensure every activity is delivered to the standard briefed
• To embed & champion our people promise principles across the account and ensure they are lived every day
• Experience in training and developing a team
• A hands-on approach to delivering best practice in the field
• Experience within a customer service focused role
• A strong work ethic and passion for developing performance
• An enthusiastic, can-do positive approach to all things and possess an ability to see the opportunity in all challenges
• A sharp eye to guarantee quality and standards

About the culture

At REL Field Marketing, our colleagues are valued, supported, and set up for success by empowering them with the tools, training, and opportunities to excel in a dynamic environment. We are committed to fostering an inclusive, welcoming workplace where everyone can thrive and celebrate individuality.

Awards & Recognition

• UK & Europe’s Best Workplaces awards since 2015 (Award-W Winning Workplace)
• UK's Best Workplaces for Women (since 2018)
• UK's Best Workplaces for Wellbeing (since 2022)
• UK's Best Workplaces for Development (since 2024)
• UK's Best Workplaces in Consulting & Professional Services (2023)
• Happiest Workplace Award (WorkL, 2023)
• Multiple FMBE awards and Agency of the Year titles

Benefits

• £16,845 per annum + up to £1,520 per annum bonus based on KPIs (up to £18,365 OTE)
• Great career opportunities
• A fun working environment where performance and success are fully rewarded
• Wellness programmes, annual conferences, enhanced pension, life assurance, enhanced paternity and maternity leave, Perkbox and Taste Card
• Environmental achievements include Ecovadis - Silver Award, ISO 14001 & ISO 27001 Certifications, Cyber Essentials Accreditation, and partnership with Oblong Trees

Ready to join a workplace where your talents are recognised, your growth is supported, and your success is celebrated? Join us!