Event Sales Assistant (part-time)

Philema Hospitality Management Enterprise; Cambridge; On-site; GBP 40,000 - 60,000; Part time

Job summary

Philema Hospitality Management Enterprise offers a unique opportunity as a Part-Time Event Sales Assistant at the Budock Vean Hotel, known for its exceptional service and stunning natural surroundings. Join a supportive team and help create memorable moments for guests while maintaining flexibility in your schedule.

Benefits

Complimentary off peak spa membership

20% discount on Spa treatments

25% discount on food & beverage

50% discount on bed & breakfast stays

Friends & Family rates

Access to 360 Wellbeing

Access to Wagestream

Length of Service rewards

Qualifications

• Confident, friendly communication style.
• Well-organized and detail-focused approach.
• Good computer skills with a willingness to learn.

Responsibilities

• Responding to event enquiries via phone and email.
• Assisting with proposals, contracts, and bookings.
• Tracking payments and updating guest records.

Skills

Communication

Organization

Customer Service

Job description

Welcome to the Budock Vean Hotel, Cornwall’s hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location.

At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they’re exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success.

If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall.

Explore our opportunities and discover how you can make a difference with us!

Employee Benefits

• Complimentary off peak spa membership
• 20% discount on Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards

Nestled on the banks of the Helford River, Budock Vean Hotel is a peaceful retreat known for exceptional service, natural beauty, and warm hospitality. As our event bookings grow, we’re looking for a friendly and organised Part-Time Event Sales Assistant to support our busy Events & Sales team.

Whether you're returning to work, balancing other commitments, or looking for a role with variety, this is a fantastic opportunity to work in a professional and welcoming environment with flexibility to suit your lifestyle.

As a Part-Time Event Sales Assistant, you’ll support the coordination of weddings, private celebrations, group bookings, and small corporate events. You’ll assist with enquiries, proposals, and general admin, helping ensure our guests feel informed, supported, and excited about their experience with us.

Employee Benefits

• Free Swim and Golf Membership
• 20% discount on Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards

Role & Responsibilities

• Responding to event enquiries via phone and email with warmth and professionalism
• Assisting with proposals, contracts, and event details
• Tracking bookings, payments, and updating guest records
• Supporting with occasional client show rounds and event preparation
• Helping with admin tasks to support the events team
• Communicating with other hotel departments to ensure smooth guest handovers
• Following up after events for guest feedback and future bookings

What You’ll Bring

• A confident, friendly communication style
• A well-organised and detail-focused approach
• Good computer skills and a willingness to learn hotel systems (training provided)
• A collaborative mindset and proactive attitude
• Previous experience in hospitality, events, customer service or admin is helpful — but not essential

Why Join Us?

• A welcoming, supportive team in a long-established and evolving hotel
• Flexible part-time hours to suit your other commitments
• The chance to be part of creating memorable moments for guests
• A beautiful, peaceful working environment near Falmouth
• Opportunities to grow with the role and develop your experience in events