Event Planning Executive

Cameron House; Back of Keppoch; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Free meals on duty

Pension scheme

Long service awards

Leisure club membership

Staff discounts

Training and development

Job summary

Cameron House in Loch Lomond is seeking an Event Planning Executive to lead the detailed planning, coordination, and delivery readiness of meetings, conferences and events from contract handover through to five-star delivery. You will partner with clients and resort teams to ensure every detail is documented, communicated clearly, and executed to the highest standards.

Reporting to the Events Office Manager and collaborating with Sales, Operations and third‑party partners, you will manage the

Qualifications

• Demonstrable IT skills with knowledge of Delphi FDC/Resort Suite is beneficial.
• Knowledge of sales techniques including upselling, strong closing and negotiating skill.
• Ability to work effectively under time constraints and deadlines.
• A background in an Events/Sales in a similar size and quality of hotel.
• Excellent interpersonal skills.

Responsibilities

• Ensuring complete understanding of the handover of event from signed contract stage to ensure exceptional event delivery.
• Updating and issuing amended contracts as required during the planning stage and ensuring all billing processes and final payments are adhered to.
• Identify customer needs and provide solutions to match them.
• Site Inspections
• Menu tastings
• Client liaison throughout the planning process
• Presenting creative ideas
• Providing innovative set-ups and functions
• Maximise upselling opportunities
• Liaison with operational teams
• Client account management and booking/planning processes in Delphi FDC, Resort Suite and other systems
• Generation of detailed Function Sheets
• Develop and maintain strong working relationships
• Attend daily & weekly group & events meetings and other meetings as required.
• Meet and greet clients on event days and continually build profitable working relationships.
• Co-ordination of 3rd party suppliers
• Communicate daily with the Events Manager
• Customer follow up Participate in exhibitions, trade shows, open days and sales blitzes
• Assist with any revenue or invoice queries

Skills

Upselling

Negotiation

Interpersonal skills

Time management

Closing skills

Tools

Delphi FDC

Resort Suite

Job description

Event Planning Executive

ABOUT US:

Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.

Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.

The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddleboarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.

THE ROLE:

The scope of the role

As Event Planning Executive, you are responsible for the detailed planning, coordination, and delivery readiness of meetings, conferences, and events once business has been confirmed. From the point of signed contract handover, your focus is to work in partnership with clients and resort teams to ensure every event is planned accurately, communicated clearly, and delivered to a five-star standard.

Event Planning Executive

Reporting to the Events Office Manager and working closely with Sales, Operations, and third-party partners, you will manage the planning journey, maintain strong client relationships, and ensure all event details are documented, aligned, and ready for successful delivery.

The key responsibilities of the position will be:

• Ensuring complete understanding of the handover of event from signed contract stage (secured by Sales colleague) to ensure exceptional event delivery.
• Updating and issuing amended contracts as required during the planning stage and ensuring all billing processes and final payments are adhered to.
• Identify customer needs and provide solutions to match them.
• Site Inspections
• Menu tastings
• Client liaison throughout the planning process
• Presenting creative ideas
• Providing innovative set‑ups and functions
• Maximise upselling opportunities
• Liaison with operational teams
• Client account management and booking/planning processes in Delphi FDC, Resort Suite and other systems
• Generation of detailed Function Sheets
• Develop and maintain strong working relationships
• Attend daily & weekly group & events meetings and other meetings as required.
• Meet and greet clients on event days and continually build profitable working relationships.
• Co‑ordination of 3rd party suppliers
• Communicate daily with the Events Manager
• Customer follow up Participate in exhibitions, trade shows, open days and sales blitzes
• Assist with any revenue or invoice queries

WHO WE ARE LOOKING FOR:

• Demonstrable IT skills with knowledge of Delphi fdc/Resort Suite is beneficial
• Knowledge of sales techniques including upselling, strong closing and negotiating skill
• Ability to work effectively under time constraints and deadlines
• A background in an Events/Sales in a similar size and quality of hotel
• Excellent interpersonal skills

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for.

• People who want to achieve great things – your interest in us suggests you have the ambition, drive, and determination to meet challenges head on.
• People who are naturally friendly – who genuinely care about our guests and the service they receive.
• People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
• People who show the same level of care for their team, as our guests – It's about supporting our colleagues to be the best they can be and to do the best job they can.
• People who will respect and protect the magical place we work in – it's up to all of us to look after our environment and never take it for granted.

WHAT'S IN IT FOR YOU?

Here's what to expect when you work as part of our team:

• Free meals when on duty, in our team cafes
• Pension scheme and Wagestream financial services
• Long service awards involving recognition with high street shopping vouchers and overnight stays
• Enhanced holidays with long service
• Free Leisure Club Membership, with friends and family discounts
• Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
• On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
• Lifeworks App – lots of discounts on everyday purchases, with brand that you love
• Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
• At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there's also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.