Event Operations Supervisor

Sea Containers London; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A London-based lifestyle hotel is seeking an Event Operations Supervisor to ensure the smooth delivery of events. This role involves supervising the events team, maintaining high standards, and working closely with the Events Manager. Ideal candidates will have strong leadership skills, a passion for guest experience, and prior event coordination experience. The role offers competitive pay and extensive employee benefits.

Benefits

6 complimentary nights a year at any Lore Group hotel

50% Employee discount in restaurants

Life Assurance

Employee assistance programme

Qualifications

• Experience in supervising events or hospitality operations.
• Strong communication skills and ability to work in a team.
• Passion for delivering exceptional guest experiences.

Responsibilities

• Supervise and coordinate the delivery of all events.
• Maintain a strong presence on the floor to uphold brand standards.
• Lead and motivate the events team during service.

Skills

Event coordination

Leadership

Attention to detail

Problem-solving

Job description

A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.We are seeking a passionate and detail-driven Event Operations Supervisor to join our Events team. You will be at the heart of our operations, ensuring every event runs smoothly—from set-up to close-down—while leading and motivating the team on the floor.Key ResponsibilitiesSupervise and coordinate the delivery of all events, ensuring high standards and attention to detail.Work closely with the Events Manager and other departments to guarantee a seamless guest experience.Lead, coach, and support the events team during service.Monitor event timelines and respond proactively to any last-minute changes.Maintain a strong presence on the floor, ensuring brand standards are upheld at all times.Support in stock control, staff scheduling, and operational planning.Salary: £13.28 p/h + tronc, plus benefitsAt Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:Guest experience including dinner and drinks6 complimentary nights a year at any Lore Group hotelLore Group Employee & Immediate Family RatesLore Group Friend and Family Rates50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery50% discount in Lore Group restaurants and barsDiscounts in our spa and cinemaContribution towards Health - Cash Plan2 days paid volunteering leave per yearLife AssuranceLength of service incentives (additional holiday)Bespoke training programmesFree meals on dutyIncentives such as Ride-to-Work and season ticket loanQuarterly employee award ceremony and company staff partiesEmployee assistance programmeLocation: London