Event Operations Manager

RELX; Richmond; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading global events company in Richmond is seeking an Operations Manager to oversee the delivery of multiple UK and international events. The ideal candidate will manage on-site activities, budgets, and Health & Safety compliance, ensuring smooth execution and high customer satisfaction. Proven experience in Operations Management within the exhibition industry is essential, along with strong interpersonal skills and the ability to handle multiple deadlines. This role promotes a healthy work/life balance and offers flexible working hours.

Benefits

Wellbeing initiatives

Study assistance

Sabbaticals

Flexible working hours

Qualifications

• Proven experience in Operations Management within the exhibition or events industry.
• Demonstrated ability to manage complex projects from planning through execution.
• Experience in managing direct reports and leading operational teams.

Responsibilities

• Act as the main point of contact for on-site activities.
• Oversee the creation of exhibitor manuals and documentation.
• Collaborate with the Event Director regarding Health & Safety compliance.
• Review and approve stand designs.
• Manage floor plan layouts for efficiency.
• Attend and manage events at UK and international venues.

Skills

Operations Management experience

Strong relationship-building skills

Project management

Cultural sensitivity

Education

IOSH Managing Safely Certificate

Job description

About our team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About the role

We’re looking for an O perations Manager to lead the delivery of multiple UK and international events each year. You’ll work closely with the Operations and Exhibition Directors to manage all on-site activities, infrastructure, budgets, and Health & Safety compliance—ensuring smooth execution and high customer satisfaction. Based in Richmond with the RX UK Operations team, you’ll need strong project management and interpersonal skills, plus the ability to juggle multiple deadlines and stakeholders. We value curiosity, initiative, a problem-solving mindset, and the humility to ask for help when needed.

Responsibilities

• Act as the main point of contact for exhibitors, contractors, venue staff, and RX UK teams regarding all on-site activities

• Oversee the creation and distribution of exhibitor manuals and other relevant documentation

• Collaborate with the Event Director to ensure full compliance with Health & Safety regulations

• Review and approve stand designs

• Manage and optimize floor plan layouts to ensure maximum space yield and efficiency

• Attend and manage events at both UK and international venues

• Conduct site visits and oversee on-site exhibition organization, requiring frequent travel

Requirements

• Proven experience in Operations Management within the exhibition or events industry

• Strong relationship-building skills, with sensitivity to working across different cultures

• Demonstrated ability to manage complex projects from planning through execution

• Experience in managing direct reports and leading operational teams

• Possession of an IOSH Managing Safely Certificate (or equivalent)

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

About the Business

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.

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