Event Manager, Cingularity

M337 IMG Media Limited; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

IMG seeks an experienced Event Manager in London to lead the live broadcast solutions deployment across project lifecycles. The role is based at our London office with hybrid working options and periodic travel to IMG Studios and client sites.

You will manage a skilled team of Event Engineers, drive scheduling, training, and cost controls, and ensure safe travel policies are followed while maintaining high service standards.

Qualifications

• Minimum 5 years in a leadership role within a broadcast environment.
• Understanding of broadcast workflows including encoding, transmission technologies.
• Demonstrated leadership with strategic thinking and performance management.
• Excellent incident management and problem-solving under pressure.
• Exceptional communication and customer service skills.
• Strong analytical ability and data-driven decision making.
• Ability to develop and implement operational processes and documentation.
• Proficiency with Office 365 or G-Suite, especially Excel or Google Sheets.

Responsibilities

• Lead and mentor the event engineering team, fostering high performance and customer focus.
• Oversee day-to-day operations of the event team, scheduling and staffing.
• Manage travel, expenses, and documentation in line with policies.
• Coordinate pre-event staging and scheduling to align with calendars and travel routes.
• Ensure comprehensive process documentation and change management for event-related tech.

Skills

Leadership

Team management

Broadcast workflows

Incident management

Communication

Analytical skills

Process documentation

Office 365/G-Suite

Flexibility for odd hours

Tools

Excel

Google Sheets

Job description

Who We Are:

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management. It powers growth of revenues, fanbases and IP for more than 250 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, World Rugby, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. The Company Cingularity is a highly specialised global fibre network provider enabling premium live broadcast TV transmission. Our obsession with quality, performance, and network resilience, has allowed us to deliver services for companies including Amazon Prime, Warner Brothers Discovery, and ATP Media where we are trusted to carry the live TV signals destined for their global TV audiences. Cingularity was acquired by IMG Media in September 2022 to provide the expertise to guide IMG’s remote production evolution toward a hybrid model of fibre, satellite, cloud and IP.

Working Conditions:

Perm, London Gunthorpe St Mon-Fri, 9am-5pm Supporting team members that spend 70% of the year travelling across many time zones. Ability to work unsociable and extended hours as required.

The Role:

Cingularity seeks an Event Manager from live event or broadcast-focused backgrounds. As an Event manager, you will join the team responsible for the deployment of live broadcast solutions through the entire life cycle of a project delivery. The position will be based London at our office, 3 Gunthorpe Street, London, E1 7RQ, United Kingdom where the team is based (when they not travelling) but hybrid working will be considered where applicable, you must also attend IMG Studios, Stockley Park, 5 Longwalk Rd, Hayes, Uxbridge UB11 1FE, United Kingdom from time to time. Due to the nature of the role, some travelling maybe necessary to support your team.

Key Responsibilities:

• Leadership & Team Management
  • Lead, manage, and mentor a team Event Engineers, promote a culture of high performance, collaboration, continuous learning, and customer focus.
  • Oversee the day-to-day running of an event team.
  • Develop and implement staffing models, training programmes, and performance management processes to ensure the event team has the necessary skills and resources available to them.
  • Oversee the full employee lifecycle within the event team, including recruitment, hiring, onboarding, and ongoing development.
  • Manage annual leave and sickness.
• Pre-Event Staging & Scheduling
  • Managing event schedule to ensure team members are aware of their travel throughout the calendar year.
  • Reviewing and supporting documentation that may accompany engineers travel.
  • Managing teams expenses and ensuring it adheres to company policies.
  • Ensuring team members are aware of Crisis24 safe travel policies.
  • Maintaining accurate event schedules in Cingularitys asset system (Flex) to ensure event projects and equipment are tracked.
  • Ensuring team members complete their training can develope their skills
  • Manage schedule of Cingularitys mobile Vehicle(s) to ensure vehicle maintenance can be completed where necessary.
• Process Optimisation & Documentation
  • Continuously review, refine, and document event workflows, processes, and procedures to maximise efficiency, minimise errors, and enhance the customer experience.
  • Develop and maintain comprehensive service documentation on all aspects of global travel and event deployment.
  • Ensure the change management process for all event related network and system modifications is followed.

Essential Skills and Qualifications:

• Minimum of 5 years of experience in a leadership role within broadcast environment.
• Understanding of broadcast workflows, including video and audio encoding, transmission technologies.
• Demonstrable leadership skills, including strategic thinking, delegation, performance management, and the ability to inspire and motivate a team.
• Excellent incident management and problem-solving skills, with the ability to remain calm and focused under pressure.
• Exceptional communication, interpersonal, and customer service skills.
• Strong analytical skills and the ability to use data to drive decision-making.
• Experience with developing and implementing operational processes and documentation.
• Proficiency with Office 365 or G-Suite, particularly Excel or Google Sheets.
• Flexibility to work unsociable hours to support teams on live events.

Advantageous:

• Familiarity with Net Insight technology, particularly the MSR platform.
• Knowledge of baseband video (SD-SDI,HD-SDI,UHD), audio, video routers and multiviewers.
• Knowledge of optical fibre-based technologies with the experience of deployments.
• Understanding of MPEG encoding/decoding (AVC/HEVC) and JPEG2000/JPEG XS.
• Understanding of MAC OS, Microsoft Windows and Office 365 with working knowledge of Excel or Google Sheets.
• Full Driving Licence.

Soft Skills:

• Excellent interpersonal, written, and oral communication skills are essential.
• Proven record of providing exceptional customer experience.
• Excellent attention to detail and the ability to remain focused under pressure.
• Proven analytical and problem-solving skills.

In addition, success at IMG is driven by four core competencies that apply to all employees:

• Business Acumen – Understanding financial drivers, interpreting business data, aligning decisions to strategic outcomes
• Operational Excellence – Driving efficiency, governance, and continuous improvement in delivery & operations
• Innovation Mindset – Cultivating curiosity, experimentation, and forward-looking capability development
• Leadership & Collaboration – Inspiring others, building trust, and enabling collaboration acr

TKO EEO Statement:

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

Additional Company Information:

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management.