Event Manager

Compass Group; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading luxury events company in London is seeking a passionate individual to join their team as an Events Manager. This role involves managing a portfolio of high-profile events, ensuring exceptional service and creating memorable experiences for clients. Opportunities for personal development and career advancement are a key focus, making this an ideal role for driven candidates.

Benefits

Holiday entitlement increases with length of service

25% Pocket Rocket discount

Free lunch at HQ

Social & Well being events and activities

Training and development opportunities

Employee referral bonus

Company pension scheme

Eyecare allowance

Employee Assistance Programme available 24/7

Gym and Health Club discounts

Qualifications

• Proven experience in event management and client relations.
• Exceptional ability to manage multiple client accounts.
• Strong awareness of food, drink, and hospitality trends.

Responsibilities

• Create and manage event quotes to exceed client expectations.
• Nurture client relationships and secure repeat business.
• Ensure the delivery of exceptional standards during events.

Skills

Client Relationship Management

Creativity

Event Planning

Communication

Negotiation

Job description

London's leading luxury events company, Rocket Food, has a fantastic opportunity for a talented and driven Kitchen enthusiast to join their events and production team in delivering world-class hospitality for clients.

At Rocket, we love to revel in the exceptional—being excellent at what we do and having fun while doing so. We are committed to development opportunities, growth, and helping colleagues reach their potential. A tailored development plan and training opportunities will be provided to develop your career.

MAIN PURPOSE OF THE ROLE:

As a member of the Rocket team, you will win, organise, and execute key company events to the highest standards. You will creatively exceed client expectations to drive business and venue relationships within the Rocket portfolio.

KEY RESPONSIBILITIES:

Sales

• Create bespoke quotes for clients to rival competitors and win business, ensuring efficiency.
• Exceed client expectations by creating concepts and menu proposals that maximise revenue while controlling costs.
• Organise and deliver client tastings to showcase our products and standards.
• Nurture existing client relationships to secure repeat business.
• Identify and attract new clients to increase turnover beyond budgets.
• Seek clients in different sectors aligned with company growth and marketing strategies.
• Build trusted relationships with venues to secure our position as a preferred supplier.
• Manage event costs regarding deposits, credit, and discounts.
• Contribute to tenders in collaboration with the events team.
• Maintain a strong knowledge of food, drink, and restaurant trends.

Procedure

• Own an events portfolio from start to finish, providing clear direction.
• Respond promptly to client inquiries.
• Create concepts and designs in collaboration with kitchen and decor teams to exceed expectations.
• Attend site meetings to ensure thorough preparation.
• Maintain accurate event notes, including special requests, and communicate these across teams.
• Manage suppliers to uphold high standards.

Execution of Operations

• Deliver events of exceptional standards in line with Rocket expectations.
• Attend client events as a confident presence.
• Provide feedback to staffing and operations teams to maintain high training standards.

Team Support

• Support colleagues during larger events.
• Assist in training junior team members.
• Delegate tasks appropriately within the team.

Other

• Work with directors to meet business goals and improve systems.
• Support various company operations as needed.
• Maintain a professional appearance and uphold the Rocket brand.
• Foster good relationships with colleagues and departments.

Benefits

• Holiday entitlement increases with service.
• 25% Pocket Rocket discount.
• Free lunch at HQ.
• Social and wellbeing events.
• Training and development opportunities.
• Employee referral bonuses.
• Company pension scheme.
• Eyecare allowance.
• Variable taxi policy for events.
• 24/7 Employee Assistance Programme.
• Workplace healthcare with annual health checks and more.
• Gym discounts, online learning, financial wellbeing support, and other perks.

EQUAL OPPORTUNITIES

We are dedicated to creating an inclusive environment where everyone can be themselves and has equal career opportunities. We value diverse talents, backgrounds, and perspectives, fostering a culture of respect and empowerment.