Event Customer Support Co-ordinator

Event Customer Support Co-ordinator, Birmingham

Client: The NEC Group

Location: Birmingham, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: f43c7c630899

Job Views: 2

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Event Customer Support Co-ordinator

Our Exhibitions Venue Services team has a great opportunity to join as an Event Support team member supporting the sales process for NEC customers. Responsibilities include processing orders, administration, and problem solving to help maximize sales revenue and margin across our event services portfolio.

About You

We seek someone with experience in a fast-paced sales or service environment. Good interpersonal skills, a passion for customer service, a proactive attitude, and the ability to work independently or as part of a team are essential. Contact centre or telephony experience is a plus.

We Offer

• Salary up to £24k plus group bonus scheme
• 25 days annual leave, increasing to 26 after one year, plus UK bank holidays
• Free onsite parking and lunch when working
• Pension matching up to 7%
• Life Assurance cover
• Private Medical Insurance
• Dental, Cash Health, and Holiday Buy options
• Exclusive discounts and more benefits

The NEC Group values diversity and is an equal opportunity employer. We do not discriminate based on race, age, gender, sexual orientation, disability, or other protected characteristics. We comply with all fair employment practices concerning citizenship and immigration status.

We hire from diverse backgrounds to strengthen our team. If our values resonate with you, you will find a welcoming environment here.

If you need assistance or reasonable adjustments during the application process, please contact us.

Note: Due to high application volumes, we may close the vacancy earlier than the advertised date.