Event Coordinator - High End Hospitality

ILLUME RECRUITMENT; London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading contract caterer is seeking an Event Coordinator for a premium office space in London. The role involves providing administrative support, organizing client events, and maximizing revenue opportunities. Candidates should have experience in a similar role within the last year, demonstrating strong organizational and customer service skills.

Qualifications

• Must have been in a similar role within the last year.

Responsibilities

• Provide administrative support and liaise with the hospitality operational team.
• Organise client events and maintain accurate client records.
• Guide clients through the planning process and ensure documentation is ready.

Skills

Customer Service

Communication

Organizational Skills

Sales Skills

Job description

Event Coordinator - City of London - 30k

My client is a leading contract caterer and they are currently recruiting for an Event Coordinator for one of their client's premium office spaces.

This is a high end hospitality site with a 5 star premium offering and they require an Event Coordinator to:

• Provide administrative support including liaising with the hospitality operational team and assisting with contracting and billing

• Answer incoming client queries via phone and email

• Organise client’s events and work closely with other departments to ensure these are executed without flaw

• Prepare and follow up with clients on proposals, quotations and contracts, maximising revenue opportunities

• Conduct show rounds of the event spaces

• Maintain accurate client records and databases and build strong relationships

• Guide clients through the planning process and ensure that all documentation is ready to handover to event operations team in good time

• Work closely with the events sales team to drive new business

• Work towards set budgets and targets

• Manage multiple inboxes and communicating frequently with clients

• Provide excellent customer service through every element of the event enquiry, utilizing strong selling skills

• Take personal responsibility to adhere to sales and event brand standards for enquiry handling and event planning both pre & post-event

• Recognise opportunities to maximise revenue, conversion and drive repeat business

All candidates applying for this Event Coordinator role must have been in a similar role within the last year.

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