Event Coordinator

Adecco; Greater London; On-site; GBP 74,000; Full time

Job description

Events Coordinator

Location: London, England, United Kingdom

Salary: £74,000 per year

Duration: 12 months

Are you a highly organized and detail-oriented professional with a passion for creating exceptional experiences? Do you thrive in fast-paced environments, possess strong communication and customer service skills, and have a knack for operationalizing processes? If so, we have an exciting opportunity for you!

As an Events Coordinator, you will play a crucial role in providing operational support for our onboarding programs, focusing on creating positive and impactful new hire journeys. Your daily tasks will involve managing pre-start logistics and providing seamless onsite event support. You will be instrumental in ensuring the smooth execution of events ranging from new hire orientation to specialized training programs.

Responsibilities:

• Provide comprehensive operational support for onboarding events and programs.
• Manage all aspects of event preparation, including logistics, materials, and vendor coordination.
• Deliver exceptional "white glove" service to presenters, attendees, and stakeholders.
• Proactively identify and resolve any potential issues or flags to ensure smooth event execution.
• Serve as a knowledgeable point of contact for event-related inquiries from attendees and stakeholders.
• Manage event setup, breakdown, and inventory.
• Utilize event management tools and registration systems effectively.
• Contribute to light projects related to change management and quarterly scheduling.
• Collaborate effectively with cross-functional teams (facilities, content stakeholders, etc.) to ensure event success.
• Comfortably manage events with attendee sizes ranging from 40 to 200 people.
• Collect and analyse feedback to measure event success and identify areas for improvement.
• Become proficient in new internal tools and systems quickly.
• Maintain accurate records and documentation related to events.

Qualifications:

• Strong written and verbal communication skills.
• Excellent customer service, interpersonal, and cross-group collaboration abilities.
• Comfortable navigating ambiguity and uncertainty in a dynamic work environment.
• Proven experience with project management and process improvement.
• Exceptional time management, attention to detail, and the ability to effectively multitask across concurrent projects.
• Ability to work both independently and collaboratively within a team.
• Comfortable with public speaking and presenting in large event settings.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint, Access) and Google Suite.
• Sufficient years of experience in event coordination or a related field.
• Must have experience with Salesforce management.

Preferred Qualifications:

• Experience with employee onboarding or new hire experience.
• Experience within the hotel, hospitality, or event planning industries.
• Experience managing events at scale and delivering a high level of customer service.
• Familiarity with Learning Management Systems (LMS).