Event Coordinator

Royal Botanic Gardens, Kew; East Grinstead, Greater London; Hybrid; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Flexible working

Annual leave

Employee assistance

Cycle to work

Discount gym

Pension

Employee discounts

Free entry to museums

Job summary

Wakehurst, the wild botanic garden at Kew, seeks an Event Coordinator to lead the weddings, corporate events and private venue hire portfolio. You’ll oversee enquiries through delivery, conduct show-rounds, manage client relationships and coordinate logistics with internal teams and external suppliers.

You’ll be based at Wakehurst with occasional visits to Kew, and regular evening/weekend work to support events. The role offers flexible working options and a strong benefits package.

Qualifications

• Experience in event sales and event delivery.
• Strong organisational skills and meticulous attention to detail.
• Excellent customer service and ability to manage client relationships.

Responsibilities

• Oversee customer journey from enquiry to delivery.
• Conduct venue show-rounds and secure bookings.
• Coordinate event logistics with colleagues and suppliers.
• Build strong relationships with clients and guests to deliver memorable events.
• Support collaboration across Wakehurst and Kew Gardens teams.

Skills

Event sales

Event delivery

Organisational skills

Attention to detail

Customer service

Relationship building

Multitasking

Job description

This is an exciting opportunity to join the team at Wakehurst, Kew's wild botanic garden in Sussex, as Event Coordinator. At a pivotal moment for our venue hire business, you'll help shape the next chapter of events at Wakehurst, supporting the growth of weddings, corporate events and private hire in one of the South-East’s most unique destinations.

Working across weddings, corporate events and private venue hire, you'll oversee the customer journey from initial enquiry through to successful event delivery. You'll conduct venue show-rounds, manage client relationships, coordinate event logistics and work closely with colleagues and suppliers to ensure every event is delivered to the highest standard.

We're looking for someone with previous experience in event sales and event delivery, alongside outstanding organisational skills, excellent attention to detail and a passion for delivering exceptional customer service. You'll be proactive, enthusiastic and confident managing multiple priorities, with the ability to build strong relationships and create memorable experiences for our clients and guests.

This role will be primarily based at Wakehurst, with one day every fortnight spent at Kew Gardens to support collaboration across the wider Venue Hire team. Regular evening and weekend working will be required to support event delivery.

Interviews provisionally scheduled for week commencing 19th October.

This role is based at Wakehurst with the option of regular home working, subject to operational requirements.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi.

The salary for this position is£29,451 - £30,192 (pro rata), depending on skills and experience [Grade 3]

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.