Event Assistant - Weekend Jazz Shows (Freelance)

Curate Group; Greater London; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Paid training

Mileage reimbursement

Paid breaks

Job summary

Lumos Experiences is seeking an Event Assistant for weekend jazz shows. You will be part of the front-of-house team, focusing on guest welcome, professionalism, and support for the Event Manager to ensure smooth concerts.

This role suits someone with a good eye for detail, comfortable around people, and a passion for live music environments. Training is provided, with a paid shift before solo events.

Qualifications

• Confident interacting with the public.
• Presents themselves professionally.
• Able to remain calm and polite.
• Strong teamwork for front-of-house.

Responsibilities

• Welcome guests and manage front-of-house duties.
• Support with ticket checking and guest lists; guide seating.
• Maintain professionalism; escalate issues to the Event Manager.
• Coordinate with team to ensure smooth guest experience.

Skills

Public interaction

Presentation

Under pressure

Live music

Attention to detail

Job description

Event Assistant - Weekend Jazz Shows (Freelance)

Lumos Experiences creates immersive candlelight concert events in some of the UK's most beautiful venues — from historic churches to stunning gardens. We're now expanding our weekend jazz series and are looking for polished, guest-focused Event Assistants to join our front-of-house team.

The Role

As an Event Assistant, you're a key part of delivering the Lumos guest experience. This is a stage set up role intertwined with a customer-facing role focused on professionalism, presentation and supporting the Event Manager to ensure every concert runs smoothly. You represent the Lumos brand at all times — from the moment guests arrive to the moment they leave.

It's a great fit for someone who's got a good eye for detail and confident around people, takes pride in how they present themselves, and enjoys being part of a live music atmosphere.

What You'll Be Doing

Guest Welcome & Front of House

• Greet guests warmly and professionally on arrival
• Assist with ticket checking and guest list management
• Direct guests to seating areas
• Answer general questions about the evening
• Support audience flow before, during and after the performance

On-Site Support

• Assist the Event Manager with non-technical event setup
• Help manage seating adjustments and late arrivals
• Monitor audience areas during the performance
• Assist with an orderly guest exit at the end of the event
• Ensure a team member is always present in the room as a point of contact

Conduct & Professionalism

• Remain calm, polite and solutions-focused at all times
• Maintain awareness of your surroundings throughout the shift
• Speak clearly and confidently to guests
• Escalate issues promptly to the Event Manager

Team Support

• Follow direction from the Event Manager
• Work collaboratively with other staff members
• Step in proactively during busy periods
• Help maintain a clean, organised front-of-house area

What We're Looking For

• Confident interacting with the public
• Takes pride in appearance and presentation
• Remains professional under pressure
• Enjoys live music and atmospheric venues
• Understands that small details create exceptional experiences
• Pay rate: £12.71 per hour, from arrival at venue to departure
• Breaks: Paid 30-minute break for shifts over 6 hours, at the Event Manager's discretion
• Travel: Mileage reimbursed at £0.30 per mile (one vehicle reimbursed per journey; travel time itself is not included in shift hours)
• Onboarding: Full training manual and a paid training shift provided before your first solo event