Event and Staffing Manager/Lead

RunThrough; Manchester; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading company in the running events sector is seeking a Staffing Manager to oversee recruitment and management of event staff. The role involves motivating a team, ensuring smooth event operations, and engaging with the running community. This position offers a flexible schedule with opportunities for personal development and a vibrant work culture.

Benefits

Free entry to any RunThrough race for you and your family.

Discounted race entries for friends.

£200 RunThrough Kit voucher.

Flexible hours to accommodate training and exercise.

Free personalized coaching via NewLevels Coaching.

Qualifications

• Experience managing a team with strong leadership skills.
• Proficiency in Excel and data analysis for tracking volunteer targets & KPIs.

Responsibilities

• Oversee recruitment for volunteers and paid staff, achieving targets.
• Lead, motivate, and manage a small team of staffing executives.
• Manage staffing logistics for events, ensuring all roles are filled.

Skills

Leadership

Communication

Organizational Skills

Problem Solving

Multitasking

Education

Bachelor’s degree

Tools

Excel

Job description

This advertiser has chosen not to accept applicants from your region.

Full Job Description

JOB TITLE: Staffing Manager/Lead

START DATE: ASAP

SALARY: £28k – 32k (Depending on experience) plus up to 10% annual performance bonus

HOLIDAY: 25 days holiday + bank holidays

BASED: Manchester, Trafford Park M32 0ZH

WORKING HOURS: 40 hrs per week - flexible schedule including weekend and evening events, office days & WFH

Company: RunThrough

About Us: RunThrough is the UK's largest and Europe’s fastest growing running events company, dedicated to delivering exceptional running experiences and fostering a vibrant community of runners. We are in an extremely exciting period of growth, with 270 events planned and 300,000 entrants expected in 2025. As we expand our reach and continue to build our team, we are looking for a passionate Staffing Manager to join us on this exciting journey.

THE ROLE

We are looking for an experienced Staffing Manager to join our rapidly growing events team. You will be responsible for overseeing the recruitment, coordination, and management of all event day staff and volunteers, ensuring our events run smoothly, and leading the staffing team.

Job Description

As Event Staffing Manager, you will work directly with our event management team to deliver running events across the UK while leading recruitment and communication with event day staff and volunteers.

Key Responsibilities:

1. Event Staffing Management:

• Lead, motivate, and manage a small team of staffing executives, ensuring alignment with company goals.
• Conduct regular performance reviews and provide feedback and support.
• Oversee recruitment for volunteers and paid staff, achieving targets.
• Develop strategies to attract and retain quality staff and volunteers.
• Act as a key contact between staffing and event operations teams, ensuring clear communication.
• Manage staffing logistics for events, ensuring all roles are filled and duties are performed as required.
• Collaborate with the event team to plan and execute events.
• Support setup, management, and dismantling of event sites, maintaining high standards.
• Assist with event delivery as Event Village team member/lead on event days.
• Participate in post-event debriefs.
• Engage with the wider running community to enhance reputation and engagement.
• Build relationships with runners attending our events.

Personal Specification:

• Ability to motivate others and foster strong team dynamics.
• Genuine interest in live events, running/sport, and quick learning.
• Comfort in speaking with people from diverse backgrounds, building relationships, and helping grow the marshal and volunteer community.
• Experience managing a team with strong leadership skills.
• Experience working with volunteers or large groups.
• Proficiency in Excel and data analysis for tracking volunteer targets & KPIs.
• Able to meet strict deadlines and remain calm under pressure.
• Excellent written and spoken communication skills.
• Willingness to perform manual tasks.
• Desire for personal development and career progression.
• Passion for delivering flawless, customer-centric events.
• Willing to work weekends (start: 5-6am | finish: 12pm-2pm) on a rota (approx. 2 weekends/month).
• Full UK manual driving license and willingness to drive a van.
• Experience in live events.
• Keen interest and knowledge of running and sport.
• Previous van driving experience.
• Personable and confident in social situations.
• Strong organizational, multitasking, problem-solving, and negotiation skills.

Benefits

We Love What We Do

• Free entry to any RunThrough race for you and your family.
• Discounted race entries for friends.
• £70 race entry fund for non-RunThrough events.
• £200 RunThrough Kit voucher.
• Regular social runs with the team outdoors.
• Flexible hours to accommodate training and exercise.
• Free personalized coaching via NewLevels Coaching.
• Free tea, coffee, and snacks at the office.

We Create Solutions

• Professional development and upskilling opportunities.
• Personal development through team workshops, management training, and guest speakers.

We Are There For Each Other

• Training in mental health awareness, sign language, communication skills, etc.
• Monthly welfare check-ins with HR, in addition to line manager sessions.
• Supportive culture of compassion and camaraderie.

We Build Relationships

• Regular team socials and bi-annual full team socials.
• Work placements within subsidiary brands.
• Free membership to the RunThrough Run Club.
• Opportunities for side projects and overseas event work.
• Mentorship from senior leadership to develop leadership skills.
• Potential to travel internationally for events.
• Opportunity to propose new venue ideas for events.

Education: Bachelor’s degree (preferred)

How to Apply: Interested candidates should submit their CV and cover letter outlining relevant experience and suitability to [application email/portal].

RunThrough is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.