Evenings Customer Service Operations Manager (5pm onwards)

Infoempregos; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for motivated individuals to join their dynamic team in a 24/7 contact center environment. This role offers a fantastic opportunity for those eager to kickstart their careers in a supportive atmosphere that prioritizes learning and development. You will be responsible for assisting with administrative tasks, providing exceptional customer service, and maintaining organized records. With benefits such as transportation and meal allowances, along with opportunities for professional growth, this position is perfect for those who thrive in a collaborative setting and are ready to make a meaningful impact.

Benefits

Transportation allowance

Meal allowance

Assistance medical

Opportunities for professional growth

Qualifications

• Ability to learn and adapt in a fast-paced environment.
• Basic communication and organizational skills required.

Responsibilities

• Assist in administrative and operational activities.
• Provide customer service and internal support.
• Organize documents and maintain updated records.

Skills

Willingness to learn

Basic communication skills

Organizational skills

Teamwork

Basic computer skills

Job description

Job Description:

Experience managing large teams in a 24/7 contact centre environment. Proactively seeking solutions for potential issues. Incentives refer a friend scheme.

If you are looking to start your career in an environment that values learning and development, this position is perfect for you.

• Requirements:
  • Willingness to learn and adapt.
  • Basic communication and organizational skills.
  • Willingness to work as part of a team.
  • Basic computer skills.
• Responsibilities:
  • Assist in administrative and operational activities.
  • Provide customer service and internal support.
  • Organize documents and maintain updated records.
  • Participate in projects and contribute to the team's success.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Assistance medical.
  • Opportunities for professional growth and development.