Evening Room Attendant

Ham Yard Hotel; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A luxury hotel in London is seeking an Evening Room Attendant to ensure the highest standards of cleanliness and guest satisfaction. The ideal candidate should have strong attention to detail and excellent communication skills. This role offers a competitive hourly rate and numerous employee benefits including health plans and flexible scheduling. Join a dynamic team and contribute to a vibrant hospitality experience.

Benefits

Competitive hourly rate of £15.50 - £17.00

Access to Wagestream financial wellbeing app

Health cash plan including contributions towards dental and optical

Discounted cinema tickets and gym membership

Complimentary meals on shift

Flexible scheduling

Ongoing training and professional development

Qualifications

• Keen eye for detail and commitment to excellence.
• Ability to work efficiently under pressure while maintaining high standards.
• Strong organizational and communication skills.

Responsibilities

• Ensure all guest rooms are impeccably cleaned and maintained.
• Provide exceptional attention to detail in all cleaning and maintenance tasks.
• Work collaboratively with the housekeeping team to uphold our high standards.
• Address guest requests and concerns with professionalism and efficiency.
• Contribute to a welcoming and comfortable environment for all guests.

Skills

Attention to detail

Organizational skills

Communication skills

Job description

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Are you
passionate about hospitality and looking to be a part of a dynamic team in a
luxurious environment? Firmdale Hotels is excited to offer an opportunity for
an Evening Room Attendant at our renowned Ham Yard Hotel, nestled in the heart
of London.

Firmdale
Hotels is an award-winning boutique hotel group, celebrated for its unique and
stylish accommodations, exceptional service, and welcoming atmosphere. Our
hotels are known for their individual character and vibrant interiors, creating
a home-away-from-home experience for our guests.

As an Evening
Room Attendant, you will play a crucial role in ensuring our guests enjoy a
flawless stay. Your primary responsibility will be to clean and maintain our
uniquely styled rooms to the highest standards of excellence. Each room at Ham
Yard Hotel is distinctively designed, offering variety and a touch of
creativity to your daily tasks.

Responsibilities:

• Ensure
  all guest rooms are impeccably cleaned and maintained.
• Provide
  exceptional attention to detail in all cleaning and maintenance tasks.
• Work
  collaboratively with the housekeeping team to uphold our high standards.
• Address
  guest requests and concerns with professionalism and efficiency.
• Contribute
  to a welcoming and comfortable environment for all guests.

What you Need:

• A keen
  eye for detail and a commitment to excellence.
• The
  ability to work efficiently under pressure while maintaining high standards.
• Strong
  oganisational and communication skills.
• A team
  player who thrives in a collaborative environment.

What
We Offer:

• Competitive hourly rate of
  £15.50 - £17.00 inclusive of service charge.
• Access to Wagestream our
  financial wellbeing app. Stream your accrued earnings before pay day,
  benefit from everyday savings and real time financial coaching.
• Health cash
  plan(including contributions towards dental, optical, alternative
  and complementary therapies)
• Discounted cinema tickets,
  gym membership, travel, retailers and restaurants
• Complimentary meals on shift
  
• Referral bonus scheme for
  recommending top talent
• Flexible scheduling without
  split shifts
• Dry cleaning service for
  work attire and discounted personal dry cleaning
• Enhanced holiday allowance
  based on length of service
• Season ticket loan for
  convenient commuting
• Ongoing training,
  professional development, and fully funded English lessons
• Regular social events, team
  activities, and fitness sessions
• Benefits like cycle to work
  scheme and annual long service awards
• Exclusive discounts at
  Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.

We are delighted to have been recognised by the
hospitalityand travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:

• Proud winners of
  The Times Best Places to Work for both 2024 and 2025
• The Kings Award for Enterprise 2024 for
  outstanding contribution to International Trade
• Manager of the Year – Helle Jensen –
  Cateys 2024
• Food & Beverage Manager of the
  Year - Pedro Paulo - Hotel Cateys 2024
• Hotel Chef of the Year Finalist - Jamie
  Atkinson - Hotel Cateys 2024
• Haymarket Hotel & The Soho Hotel –
  One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
• Covent Garden Hotel – One AA Rosette for
  Culinary Excellence 2025
• Dorset Square Hotel – AA Breakfast Award
  2025
• Charlotte Street Hotel, The Soho Hotel,
  Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
• Ham Yard Hotel - two AA Rosettes for
  Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
  Breakfast Award
• Dorset Square Hotel – One AA Rosette for
  Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel &
  Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren
  Street - Michelin keys
• Number Sixteen - Best Boutique Hotels in
  London, The Times, 2024.

You can see a full list of our awards and accolades
here: https://www.firmdalehotels.com/b/awards-accolades/

If you're ready
to embark on a rewarding journey with Firmdale Hotels and contribute to our
legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel!

Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.

In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview stage.