Evening Room Attendant

Dorchester Collection; London; On-site; GBP 21,000 - 25,000; Full time

Job summary

Join a leading hospitality brand as an Evening Room Attendant at The Dorchester. You'll provide exceptional service, ensuring guests have an unforgettable experience while benefiting from excellent training opportunities and fantastic perks, including employee bonuses and discounts across the Dorchester Collection Hotels.

Benefits

Fantastic Employee bonus scheme and Excellent Service charge

Complimentary stays including breakfast across the Dorchester Collection Hotels

50% F&B discount at selected bars and restaurants

Vibrant Social events like Summer party and Winter ball

Discounts in various high street and online shops

Apprenticeship and training opportunities up to Level 5

£1,000 bonus for recommending a friend

Immediate well-being advice access

Qualifications

• Good communication skills with a strong customer service ethic.
• Comfortable communicating in English.

Responsibilities

• Responsible for seamless service and attention to detail.
• Fulfill special requests from guests.

Skills

Communication

Customer Service

Job description

We care about your career and are known for having the absolute best people in the industry. When you join us as an Evening Room Attendantyou start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As an EveningRoom Attendantat The Dorchester, here are just some of the great benefits you will receive:

• Fantastic Employee bonus scheme and Excellent Service charge
• Complimentary stays including breakfast across the Dorchester Collection Hotels
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive
• Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
• £1,000 bonus when you recommend a friend
  Access to immediate well being advice, because We Care about our employees

What you'll do

You'll love what you do and take pride in delighting our guests:

• You will be responsible for seamless service, discretion, intuitive, and flexible during the evening. This will include eye for detail, thoroughness and hygienic, all to ensure our guests receives nothing but the best experience.
• Sometimes our guests have special requests involving special set-ups, additional supplies, and even special occasions. Most of these requests are fulfilled by our Evening Room Attendants.

The items shared are the essence of a day in the life of an EveningRoom Attendant,but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an Evening Room Attendant you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 04/07/2025 by TN United Kingdom