Evening Picker 30 Hours Temporary

Booker; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading food & drink wholesaler in Cardiff seeks a committed individual for a customer service role. Responsibilities include managing stock, ensuring quality, and accurate picking of goods. Candidates should have a strong customer service ethic and a proactive attitude. We value diversity and support flexible working arrangements.

Benefits

Flexible working arrangements

Inclusive work environment

Support for disability confident recruitment

Qualifications

• Comfortable using handheld terminals for picking and dispatch.
• Ability to check quality and shelf life of products.
• Polite communication with delivery staff and handling queries.

Responsibilities

• Ensure customers’ needs are exceeded at all times.
• Maintain stock levels and fill shelves as needed.
• Process deliveries efficiently while meeting targets.

Skills

Excellent customer service

Can-do attitude

Proactive attitude

Job description

You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, everything you do matters in ensuring our customers receive everything they came for, served quickly and efficiently.

We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

You will be responsible for the accurate picking and dispatch of goods using a handheld terminal, and for informing the manager of any discrepancies.

Checking quality, shelf life, and ensuring packaging is robust in preparation for delivery is also part of your role.

Providing high standards of customer service by processing deliveries efficiently and meeting targets is essential.

Politeness when dealing with delivery staff and appropriate responses to queries and complaints are expected, with complex issues referred to a manager.

A proactive attitude and comfort with working to meet designated pick rates are required. Always be punctual, well-presented, and ready to serve our valued customers.

Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses from over 190 branches, eight distribution centers, five logistics sites, and six support centers across the UK.

We are committed to diversity, equity, and inclusion, ensuring everyone feels represented and able to be themselves at work. We support flexible working arrangements to accommodate different life circumstances.

Booker is a Disability Confident employer, committed to an accessible recruitment process. For support, contact [e-mail].

Please note that candidates over 18 are required for roles involving early morning or late evening shifts, warehouse work, or working with alcohol and driving.

During high application volumes, some roles may close earlier than advertised. We will provide feedback only to shortlisted candidates attending interviews.

*Booker Group is part of Tesco plc but operates separately, with different benefits.*

For more information, visit www.bookergroupjobs.co.uk