Evening Customer Care Assistant Tuesday-Friday 4pm-11:30pm Availability - Sudbury

TN United Kingdom; Sudbury; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking an Evening Customer Care Assistant to join their vibrant team in Sudbury. This role is all about creating a welcoming atmosphere for customers, ensuring their needs are met while maintaining cleanliness and high service standards. If you have a genuine smile and a passion for customer service, this is the perfect opportunity for you to shine in a fast-paced environment. Enjoy benefits like holiday pay, employee discounts, and more, all while being part of a team that values inclusion and community.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Strong teamwork and communication skills are essential.

Responsibilities

• Maintain high standards of cleanliness in the dining area.
• Establish and maintain positive communication with customers.
• Work in a fast-paced, high-energy environment.

Skills

Effective communication skills

Attentive listening

Teamwork

Customer service orientation

Job description

Social network you want to login/join with:

Evening Customer Care Assistant Tuesday-Friday 4pm-11:30pm Availability - Sudbury, Sudbury

col-narrow-left

Client:

Location:

Sudbury, United Kingdom

Job Category:

Customer Service

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

ad2bb066e3c3

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

col-wide

Job Description:

Overview

McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, you'll be the face of your restaurant. Your activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

You'll be working in a fast-paced, high-energy environment. We’re looking for a genuine smile and an ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behaviour will come naturally to you, and you'll work well as part of a team. Effective communication skills, such as attentive listening, face-to-face verbal communication, and eye contact, are essential. Maintaining high energy levels while working efficiently and productively is also important. Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.

This position requires you to be available to work until midnight in the restaurant.