Evening Cleaning Supervisor Cleaning Operations · Adderbury, Banbury

Pareto FM; Banbury; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading company in facilities management is seeking a dedicated team leader for a permanent position. The role entails ensuring operational compliance, overseeing staff training, and managing client communications. Applicants should possess excellent customer service and communication skills, along with a solid understanding of health and safety standards.

Qualifications

• Customer service focused.
• Excellent communication and interpersonal skills.
• Knowledge of relevant H&S regulations.

Responsibilities

• Ensuring team adherence to task schedules and H&S regulations.
• Monitoring attendance and rescheduling cleaning.
• Supporting training and conducting performance reviews.

Skills

Customer service

Communication skills

Interpersonal skills

Health and safety management knowledge

Job description

Hours of work / Details : Monday to Friday 4pm - 8pm
Immediate start
Permanent position
Driving licence required due to the location.

Responsibilities:

Ensure that the team understand and work to task schedules

React to all requests from the client or management team within the specified time frame

Monitor and complete accurate registration of attendances and the rescheduling of cleaning

Ensuring the team are following the H&S regulations

Support the delivery of training to the soft services team

Assist the Account Manager in delivering a fully compliant operation

With the Account Manager, conduct performance reviews and appraisals

Dealing with stock management - and ordering

Ensure we have holiday cover in place

Requirements:

Customer service focused

Excellent communication skills both verbally and written

Excellent interpersonal skills

Knowledge and application of relevant standards and legislation such as COSHH Assessments, hygiene standards and health and safety management

Good command of English language, both written and oral