Evaluation Officer

British Red Cross; London; Hybrid; GBP 36,000 - 38,000; Full time

Job summary

The British Red Cross seeks an Evaluation Officer to design and implement evaluations that enhance service improvement across its operations. You'll utilize your analytical skills to support service delivery, while collaborating with teams to drive evidence-based insights, and contributing to a diverse and inclusive workforce.

Benefits

36 days annual leave

Up to 6% contributory pension

Flexible working options

Comprehensive learning & development opportunities

Access to employee benefits platform

Mental health and wellbeing support

Collaborative team environment

Cycle2Work scheme

Interest-free season ticket loan

Qualifications

• Educated to degree level in a social research discipline.
• Proven analytical ability - both quantitative and qualitative.
• Knowledge of the UK sectors where the British Red Cross operates.

Responsibilities

• Support the implementation of evaluation frameworks.
• Design and deliver evaluations for UK Operations services.
• Build relationships with operational teams to advocate for quality data.

Skills

Analytical skills

Data analysis

Communication

Research methods

Education

Degree in social research or equivalent experience

Tools

SmartSurvey

SPSS

NVivo

Job description

Job Title: Evaluation Officer
Location: UK-Flexible
Salary: £36,958 to £37,080 per annum
Hours: 35 per week
Contract: Permanent

Could you design and implement evaluations across our UK Operations services to support service improvement and understand our impact?

Would you enjoy talking to people, analysing data, and providing advice and guidance to colleagues to help improve the quality of our work and evidence base?

Could you play a supporting role in delivering the British Red Cross's strategic approach towards service improvement and design through data driven insight and recommendations?

What will an Evaluation Officer's job involve?

• Supporting the team in implementing a robust framework for the evaluation of our UK Operations.
• Work collaboratively across the British Red Cross with other colleagues involved in undertaking research and evaluation.
• Undertake the design and delivery of evaluations on our UK Operations services as requested.
• Rapidly investigate service delivery issues and challenges as they arise to support real-time troubleshooting and service improvement.
• Support the development of best practice learning and evaluation resources for use across our UK Operations.
• Build positive relationships with our operational teams and act as an advocate for high quality data and evaluation.

To be a successful Evaluation Officer, you'll need:

• Educated to degree level in a social research discipline or have equivalent practical experience of social research disciplines.
• Proven analytical ability - both quantitative and qualitative.
• Knowledge of the government, statutory and voluntary sectors in which the British Red Cross works in the UK.
• Experience of using quantitative and qualitative collection and analysis software packages e.g. SmartSurvey, SPSS, NVivo.
• A qualification or equivalent experience in Social Return on Investment or economic evaluation techniques.
• Familiarity with research methods and their application in a range of social and economic policy contexts.
• Proven ability to work to very tight deadlines in a dynamic environment, with often changing and competing priorities.
• Evidenced experience of using data, research and insight from data and research to add value.
• Commissioning and managing external evaluators.

Interested? The closing date for applications is 23.59 hrs on Monday 14th July 2025. Interviews are expected to take place in the week commencing 4th August 2025 or shortly after this week.

Please apply early, as we'll be reviewing candidates throughout. We reserve the right to close the ad in advance of the published date.

In return for your commitment and expertise, you'll get:

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN)?, LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.

Together, we are the world's emergency responders