EV Sales Specialist - B2C

Octopus Energy Group; Weybridge; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative company is seeking an Electric Vehicles Sales Specialist to join their expanding team in Weybridge. This exciting role involves managing customer sales, providing exceptional service, and guiding clients through their journey to electric vehicle ownership. With a focus on sustainability and customer experience, you'll work in a dynamic environment that values autonomy and collaboration. The position offers a generous car allowance and an uncapped commission scheme, making it a fantastic opportunity for those passionate about electric vehicles and customer service. If you're ready to make a difference in the automotive industry, this role could be the perfect fit for you.

Benefits

Generous Car Allowance

Uncapped Commission Scheme

Unique Company Culture

Employee Benefits Hub

Qualifications

• Experience in B2C sales or a strong passion for electric vehicles.
• Proven track record of excellent customer experience.

Responsibilities

• Manage sales pipeline from lead to delivery, ensuring customer satisfaction.
• Provide excellent customer service during and after the sales process.

Skills

B2C Sales Experience

Customer Service

Passion for Electric Vehicles

Target Driven

Entrepreneurial Mindset

Job description

What we do. Electric Car Leasing

Why we do it. Greener. Fairer. Future.

We’re expanding our Electric Vehicle Sales Team in Weybridge. We're looking for an Electric Vehicles Sales Specialist, who will be responsible for managing sales directly with our customers focusing on our salary sacrifice product.

You will be the face and the voice of the Octopus Electric Vehicles, advising and supporting customers throughout their journey towards purchasing an EV. You will discuss their requirements and find the perfect vehicle for their lifestyle, considering the salary sacrifice product fully and the benefits of going electric.

A genuine passion for customer experience and sustainability is a must with a strong understanding of process and the importance of customer service.

This role will include an uncapped commission scheme and a generous car allowance as part of the overall package and will be based in our brand new office Weybridge 3 days a week.

What you'll do...

• Speak to customers interested in purchasing an electric vehicle and qualifying the right one for them
• Manage the end to end sales pipeline with customers - from lead through to delivery and deliver sales in line with targets
• Manage customer orders in progress and supervise order processing
• Continue planning and targeting of the acquisition of new customers
• Recording customer satisfaction to ensure that customers are having the best experience
• Provide excellent customer service both through the sales process and also in after-sales customer care
• Strategically build your pipeline working with the team to create strong relationships both with internal stakeholders as well as with our customers both on a consumer and business level

What you'll need...

• Either previous B2C sales experience or a strong passion for Electric Vehicles, sustainability and/or the automotive industry
• Proven track record of excellent customer experience
• A genuine passion for going above and beyond for customers
• To be excited to work in a target driven role and to provide the best service possible
• A start up / entrepreneurial mind-set being able to adjust to change and keep up with a fast moving business
• A constant focus on improving and developing personally and within a business
• Ideally if you have experience within fleet, leasing or selling a salary sacrifice product - this is a bonus!

Why else you'll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary.
• Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground.
• Visit our perks hub - Octopus Employee Benefits

About us

The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK.

We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience.

Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.

We're an Octopus Energy company—an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in.

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.

Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire.