EV Operations Admin & Project Support

PLUG Charging; Cardiff; On-site; GBP 24,000 - 30,000; Full time

Job summary

PLUG Charging, Cardiff-based EV charging operator, seeks an Operational Admin Assistant to support day-to-day operations and project management in our Cardiff office.

You will manage admin tasks, invoicing basics, data integrity, and scheduling for charge point installations, while liaising with customers and suppliers. This role offers a clear progression pathway into the project management team and a competitive salary of £27,000 per year.

Qualifications

• Experience providing administrative or operational support in fast-paced environments.
• Strong organizational and time-management skills, with ability to prioritise tasks.
• Proficient in Microsoft Excel for data analysis and reporting.
• Excellent written and verbal communication with customers and colleagues.
• Attention to detail and numeracy with basic invoicing understanding.

Responsibilities

• Provide efficient administrative support to operations and project management teams.
• Assist with customer account management, invoicing, payments reconciliation, and queries.
• Support scheduling and coordination of installations, maintenance, and commissioning.
• Facilitate handovers between sales, ops, and project teams with required docs.
• Respond to inquiries from customers, suppliers, and internal stakeholders.
• Update internal systems with data on installations, hardware, and network performance.
• Log and track faults, maintenance requests, and payment issues with external partners as needed.
• Generate reports on operational metrics and financial reconciliations.
• Assist with inventory tracking for PPE and tools; support insurance claims and data audits.

Skills

Administrative support

Organizational skills

Time management

Excel

Communication

Numeracy

Team collaboration

Problem solving

Tools

Excel

Pipedrive

Xero

MS Projects

Job description

PLUG Charging, Cardiff-based EV charging operator, seeks an Operational Admin Assistant to support day-to-day operations and project management in our Cardiff office.

You will manage admin tasks, invoicing basics, data integrity, and scheduling for charge point installations, while liaising with customers and suppliers. This role offers a clear progression pathway into the project management team and a competitive salary of £27,000 per year.