EV Charging Network Support Engineer
Vital Power Group
14 days+
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Benefits offered by this job
Job summary
Vital Power Group in Telford is seeking a dedicated professional for a full-time role focused on delivering technical support and fault finding services for the EV charging network. The ideal candidate will play a key role in ensuring network reliability and supporting ongoing projects. Responsibilities include managing customer inquiries, maintaining charging systems, and collaborating with both the Operations and Field Service teams. The position offers excellent benefits including a pension scheme, healthcare options, and personal development opportunities.
Qualifications
- Experience in providing technical support services for electrical engineering projects.
- Familiarity with commissioning and maintenance of DC charging systems.
- Ability to manage fault-finding exercises remotely.
Responsibilities
- Support the EV team in delivering planned and reactive electrical engineering services.
- Deliver technical support services to customers via a ticket management system.
- Complete remote fault-finding exercises for charger issues.
Skills
Technical support services
Fault finding
Project management
Electrical engineering
Communication skills
Education
Relevant engineering qualifications
Tools
JobWatch ERP system
Kempower systems
Alpitronic systems
Autel systems
Job description
Vital Power Group in Telford is seeking a dedicated professional for a full-time role focused on delivering technical support and fault finding services for the EV charging network. The ideal candidate will play a key role in ensuring network reliability and supporting ongoing projects. Responsibilities include managing customer inquiries, maintaining charging systems, and collaborating with both the Operations and Field Service teams. The position offers excellent benefits including a pension scheme, healthcare options, and personal development opportunities.
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