European Service Engineer - Pharma

Mase Consulting Ltd; Birmingham; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Company car

Car allowance

Life assurance

Sick pay

Travel expenses

Overtime pay

25 days holiday

Job summary

Mase Consulting Ltd is seeking a European Field Service Engineer / Maintenance Technician to support pharmaceutical customers in the UK and Europe. The role is home-based with regular travel to sites, predominantly UK/Europe, and occasional installation work.

You will service and calibrate complex automated equipment, work 60-70% away from home, and join a team delivering high-value machinery to the pharmaceutical sector.

Qualifications

• Minimum 2 years field service/technician experience on automated pharma equipment.
• Willingness to travel UK/Europe and stay away from home.

Responsibilities

• Perform preventive maintenance and installations.
• Troubleshoot and repair high-value machinery.
• Attend customer sites and complete service reports.

Skills

Field service engineering

Mechanical focus

English fluency

Travel willing

Education

Engineering degree (beneficial)

Tools

Industrial automation

Robotics systems

Job description

European Service Engineer / Maintenance Technician - Pharmaceutical Machinery

Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex automated equipment?

Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Field Service Engineer / Service Technician to support their pharmaceutical customers in the UK and Europe.

Why This Company?

This leading industrial machinery manufacturer has grown 20% over the past 12 months and in line with the acquisition of new customers and to ensure continued world class service they now wish to expand their European service team.

Operating in rapidly expanding markets such as pharmaceuticals and recognised for offering some of the industry's most advanced production equipment, they pride themselves on their detailed attention to customer needs and dedication to the highest standards of performance and quality.

• £45K - £50K Basic (dependent on experience)
• Company Sick Pay
• Company Car or Car Allowance (£500 pm)
• 4 x Life Assurance
• Company Credit Card (Travel Expenses)
• Overtime (1.25x paid on any hours worked above contracted 39 hours per week)
• 25 Days Holiday + Bank Holidays

About The Role

As a Field Service Engineer / Service Technician you will work from a home office and be responsible for:

• Operating in an 80% mechanical and 20% electrical role.
• Working within a service engineering team supporting pharmaceutical manufacturers in the UK/Europe.(Weekly travel and 60-70% time away from home are expected with some weekends required).
• Attending a low number of customer calls as each case can be extremely complicated and time consuming.
• On rare occasions operating as part of an installation team to complete new equipment installations, commissioning and user training.
• Working to preventative maintenance and installation work which is often booked 2-3 months in advance, whilst also reacting to more pressing breakdowns and repairs.
• Working with the engineering planner to coordinate activities and movements.
• Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding, problem resolution and repair.
• Completing service visit reports.

About You

The ideal candidate will possess at least 2 years of service engineering / technician experience, gained working on complex automated pharmaceutical equipment, including robotics, production/processing, materials handling, packaging and filling machinery.

Candidates must speak fluent English and be multiskilled with a mechanical focus. You must be comfortable travelling regularly in the UK/Europe and spending nights away from home.

A degree level education is beneficial, but not essential. It is, however, essential you have a logical and methodical approach to finding faults and be comfortable working on high value automated machinery.

A valid local driving license is required, as is the right to work in the UK. My client doesn't offer sponsorship.

Job Ref: 173-5565-LI

Field Service Engineer / Maintenance Technician - UK & Europe

Location: Covering the UK & Europe - but ideally based in the Midlands or South of England

Keywords: Service Engineer, Field Engineer, Senior Engineer, Technical Support Engineer, Customer Support Engineer, Installation Engineer, Support Specialist, Technical Specialist, Field Technician, Service Technician, Senior Technician, Support Technician, Installation Technician, Engineering, Mechanical Engineering, Mechanical Components, Electrical Engineering, Electronic Engineering, Mechatronic, Industrial Automation, Robotics, Conveyors, End of Line Production Equipment, Food Processing Machinery, Pharmaceutical Automation, Pharmaceuticals, Tablet Counters, Tablet Press, Liquid Filling, Automated Robotics, Cleanroom, Sterile, Centrifuge, Capital Equipment