European Roadfreight Forwarder

JR United Kingdom; Chester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join JR United Kingdom, a company aiming to lead in European Roadfreight, as an Operations Support specialist. We seek a motivated individual ready to enhance our incredible team by facilitating logistics operations across the UK and Europe. This role involves managing customer relationships, supporting Senior Account Managers, and contributing to the growth of our European Roadfreight network.

Benefits

Competitive salary with bi-annual bonus

Access to benefits, discounts, and wellness platform

Health cash plan

Octopus Electric Vehicle car scheme

Free parking

Respectful working environment

Opportunities for training and development

Qualifications

• Previous experience within European Roadfreight is preferred but not essential.
• Hungry for success and strong ambition.
• Strong customer service and relationship-building skills.

Responsibilities

• Support day to day operations and manage customer queries.
• Generate orders and instructions for suppliers using in-house system.
• Take ownership of workload and meet customer expectations.

Skills

Excellent written and verbal communication skills

Excellent planning and attention to detail

Ambition

Demonstrable skills within a customer facing role

Ability to speak foreign languages

Education

A-Level standard

Degree level

Job description

Social network you want to login/join with:

Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.

At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart.

Metro has invested heavily in its European Roadfreight division and has aspirations to be an industry leader in European Overland services. We have a fantastic opportunity for the right individual to join a strong and dynamic team as we continue our rapid expansion and aim to hit our ambitious targets over the next 2 years of month-on-month growth. You will help us to achieve our goals of having an industry leading European Roadfreight network spread across the UK.

Key Responsibilities:

• Day to day operations support
• You will support our Senior Account Manager team with day-to-day operations.
• You will be speaking to customers, suppliers and colleagues throughout the UK and Europe, you will help facilitate smooth and frictionless transport of orders to, from and within the continent.
• Entering shipments on our in-house system, you will generate orders and instructions for our suppliers.
• Managing multiple tasks at the same time, you will enjoy a busy and fast-paced atmosphere.
• Customer Service
• We are all about our customers. You will need to understand their individual requirements and build strong and lasting relationships with them.
• Prompt responses and excellent service levels are expected here at Metro. You will strive to meet these expectations every day.
• You will input relevant information into our internal system and follow our procedures.
• Responsibility
• You will take ownership of your workload and enjoy managing tasks without constant guidance.
• You want to progress in your career, learn from our knowledgeable and friendly team, and help the company grow as we go forward.

General Skills:

• Previous experience within European Roadfreight is preferred but not essential
• Ambition. We want an individual hungry for success.
• Demonstrable skills within a customer facing role would be an advantage.
• Excellent written and verbal communication skills
• Excellent planning and attention to detail
• The ability to speak foreign (European) languages would be a benefit
• Ideally educated to A-Level standard, Degree level would be preferential.

Why choose Metro?

• Competitive salary including a bonus which is paid twice a year!
• Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more.
• Health cash plan.
• Octopus Electric Vehicle car scheme.
• Free parking.
• Respectful working environment.
• Plenty of opportunities for training and development