Europe Engagement Leader

Kyndryl; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

Kyndryl is seeking a senior technical advisor to guide enterprise customers through data center modernization, AI infrastructure strategies, and colocation solutions. You will engage CIOs and infrastructure leaders, shaping requirements and driving strategic opportunities.

With 15+ years in data center operations and a strong pre-sales or consulting background, you will translate technical concepts into business value while collaborating with delivery teams on transformation initiatives and

Qualifications

• 15+ years of data center operations or related infrastructure experience.
• Experience engaging with enterprise customers and executives.
• Knowledge of data center design, operations, and modernization programs.
• Background in pre-sales, solution architecture, or consulting.
• Strong executive communication and business-value storytelling.
• Experience with multi-stakeholder transformation initiatives.

Responsibilities

• Act as senior technical advisor in customer meetings, workshops, and executive briefings.
• Lead discovery sessions and translate business objectives into solutions.
• Support development of technical positioning and differentiation strategies.
• Assist in RFI/RFP responses and strategic pursuits.
• Collaborate with delivery teams on AI infrastructure and data center modernization.

Skills

Data center operations

Executive stakeholder engagement

Pre-sales / solution architecture

Executive communication

Transformation initiatives

Education

MBA / Engineering / CS

Tools

GPU infrastructure

Colocation environments

Job description

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Key Responsibilities

Customer Engagement & Technical Leadership

• Act as Kyndryl's senior technical advisor in customer meetings, workshops, executive briefings, and strategy sessions.
• Establish credibility with CIOs, CTOs, Infrastructure Leaders, Real Estate Executives, Facilities Leaders, and Data Center Operations teams.
• Lead technical discovery sessions and identify customer business challenges, growth objectives, and infrastructure requirements.
• Provide expert guidance on data center modernization, AI infrastructure strategies, colocation solutions, and operational transformation.

Opportunity Development & Sales Support

• Support Business Development teams in identifying, qualifying, and advancing strategic growth opportunities.
• Participate in account planning, opportunity reviews, client presentations, and executive discussions.
• Help shape customer requirements and translate business objectives into actionable solution strategies.
• Develop technical positioning and differentiation strategies that highlight Kyndryl's capabilities and value proposition.
• Support proposal development, RFI/RFP responses, and strategic pursuits.

AI Infrastructure & Data Center Solution Development

• AI-ready facility design
• GPU and accelerator infrastructure deployment
• High-density power and cooling strategies
• Liquid cooling technologies
• Capacity planning and growth forecasting
• Data center modernization initiatives
• Colocation strategy and site selection
• Sustainability and energy optimization
• Data center operations and resiliency
• Collaborate with technical specialists, consulting teams, and delivery organizations to develop integrated solutions.

Industry & Market Leadership

• Build thought leadership content including white papers, presentations, customer success stories, and market insights.
• Develop relationships with hyperscalers, colocation providers, hardware manufacturers, power and cooling providers, and ecosystem partners.
• Provide ongoing market intelligence regarding emerging technologies, competitor activity, and industry trends.
• Represent Kyndryl at industry conferences, customer events, analyst briefings, and partner engagements.

Who You Are

Required Qualifications

• 15+ years of experience in data center operations, engineering, consulting, design, facilities management, or infrastructure strategy.
• Proven experience interacting directly with enterprise customers and executive stakeholders.
• Deep understanding of data center design, operations, infrastructure, and modernization programs.
• Experience supporting business development, pre-sales, solution architecture, or consulting engagements.
• Strong executive communication and presentation skills.
• Demonstrated ability to translate technical concepts into business value.
• Experience supporting complex, multi-stakeholder pursuits and transformation initiatives.

Preferred Qualifications

• Knowledge of GPU infrastructure, high-performance computing, and accelerated workloads.
• Experience with hyperscale, enterprise, and colocation environments.
• Direct experience with mission-critical facility operations.
• Uptime Institute, EPI, or equivalent industry certifications.
• Experience advising customers on sustainability, resiliency, and capacity planning initiatives.
• MBA, Engineering Degree, Computer Science Degree, or equivalent experience.

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.