EUC Technical Specialist

Cadent Gas Limited; Coventry; On-site; GBP 40,000 - 55,000; Full time

Job summary

Rejoignez Cadent en tant que Spécialiste Technique EUC et jouez un rôle clé dans la livraison des outils numériques qui permettent à nos collègues de travailler efficacement et en toute sécurité. Ce poste technique vous offre l'opportunité de travailler avec les dernières technologies Microsoft 365 et d'influencer le développement des standards EUC dans l'entreprise. Vous collaborerez avec différentes équipes tout en identifiant des opportunités d'amélioration continue des services.

Benefits

Bonus annuel

Régime de pension doublé à hauteur de 18% du salaire

25 jours de congé, plus les jours légaux

Un jour supplémentaire par an pour célébrer des moments spéciaux

Développement de carrière avec options de formation financées

Travail flexible et engagement fort envers l'ED&I

Politiques familiales généreuses et avantages flexibles

Réductions dans le commerce, accès à la salle de sport

Qualifications

• Minimum 2 ans d'expérience en support technique de 3ème ligne.
• Minimum 3 ans d'expérience en packaging de logiciels.
• Connaissance des technologies EUC et engagement envers un service de qualité.

Responsibilities

• Assurer la gestion des services EUC et l'optimisation de l'expérience utilisateur.
• Travailler avec des équipes IT et des partenaires pour améliorer la sécurité et l'efficacité.
• Gérer le déploiement d'applications et le support des utilisateurs.

Skills

Problème de résolution

Compétence en logiciels Microsoft 365

Compétences en communication

Soutien technique

Gestion de l'expérience utilisateur

Education

Certification Microsoft 365 Certified: Modern Desktop Administrator Associate

Tools

Intune

SCCM

Windows Autopilot

Job description

Deliver seamless digital experiences across the enterprise

As an EUC (End User Computing) Technical Specialist at Cadent, you will play a key role in delivering and supporting the digital tools and platforms that enable our colleagues to work efficiently and securely. This is a hands-on technical role where your expertise in Microsoft 365, endpoint management, and collaboration tools will help shape the user experience across the organisation.

You will work closely with IT teams, business stakeholders, and third-party providers to ensure our EUC services are reliable, secure, and continuously improving. From device management and application deployment to user support and service optimisation, you will help drive innovation and operational excellence in our digital workplace.

Why you will love this role:

This is a dynamic and impactful role that offers technical depth, cross-functional collaboration, and the opportunity to shape Cadent’s digital workplace.

• Technical Challenge – Work with modern EUC technologies including Microsoft 365, Intune, and Windows Autopilot.
• Strategic Contribution – Influence the development of EUC standards, policies, and service improvements.
• Cross-Team Collaboration – Partner with IT operations, security, and business units to deliver seamless user experiences.
• Continuous Improvement – Identify opportunities to enhance performance, security, and user satisfaction.
• National Impact – Support the systems that keep gas flowing to millions of homes and businesses.

What you will bring:

You are a technically skilled and user-focused professional with a strong background in end user computing and digital workplace technologies.

• A minimum of 2 years experience providing technical support at 3rd line level.

• A minimum of 3 years experience of software packaging, with knowledge of SCCM, and ideally InTune.

• Qualifications & Experience - Experience in EUC support and engineering, with certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate.

• Technical Expertise – Proficiency in Microsoft 365, Intune, Windows 10/11, device imaging, and application packaging.

• Problem-Solving Skills – Ability to troubleshoot complex issues and implement effective solutions.

• Communication & Collaboration – Strong interpersonal skills to work effectively with technical and non-technical stakeholders.

• Service Orientation – Commitment to delivering high-quality support and continuous service improvement.

Looking to advance your career in end user computing? Join Cadent as an EUC Technical Specialist and help us deliver the digital tools that power the nation. Apply now to be part of a forward-thinking, user-centric organisation.

Please note that this position will close on14th July , with interviews scheduled to commence from the week after.

Disclaimer: While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role.

At Cadent, we’re thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What’s In It for You

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:

• Annual bonus
• Pension Scheme double matched up to a total of 18% of salary
• 25 days holiday, plus statutory days, and an option to buy more
• An extra day off each year to celebrate life’s special moments
• Career development with funded learning options
• Flexible working and strong ED&I commitments
• Generous family policies and flexible benefits
• Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!

What’s next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd

Be part of something big. Help shape the future of gas for generations to come.